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Textphone numbers

If you’re deaf or have problems with your speech, you can use a textphone instead of a voice telephone. Unlike a standard telephone, a textphone has a keyboard and a display screen. Instead of speaking into a telephone mouthpiece, you type what you want to say using the keyboard.

You can only use the textphone service with a textphone – it isn’t compatible with standard telephones or mobile phones.

Type of query

Phoning from the UK

Phoning from overseas

Availability

Personal account

0345 300 2281Call telephone number 0345 300 2281

+44 173 3347 500Call telephone number +44 173 3347 500

24 hours a day

Business account

0345 601 6909Call telephone number 0345 601 6909

+44 173 3347 500Call telephone number +44 173 3347 500

8am - 5pm, Mon - Fri

Help with Internet Banking registration

0345 300 2293Call telephone number 0345 300 2293

+44 173 3347 515

7am - 10pm, Mon - Fri

8am - 6pm, Sat - Sun

For technical questions with Internet Banking

Try online help or call 0345 300 2280Call telephone number 0345 300 2280

+44 173 3347 515Call telephone number +44 173 3347 515

7am - 10pm, Mon - Fri

8am - 6pm, Sat - Sun

For Online Banking security questions

Try our Security section or call 0345 300 2280Call telephone number 0345 300 2280

+44 173 3347 515Call telephone number +44 173 3347 515

7am - 10pm, Mon - Fri

8am - 6pm, Sat - Sun

Lost or stolen cards

0800 056 3874Call telephone number 0800 056 3874

+44 170 2332 953Call telephone number +44 170 2332 953

24 hours a day

Personal account

Availability

24 hours a day

Business account

Availability

8am - 5pm, Mon - Fri

Help with Internet Banking registration

Phoning from overseas

Availability

7am - 10pm, Mon - Fri

8am - 6pm, Sat - Sun

For technical questions with Internet Banking

Availability

7am - 10pm, Mon - Fri

8am - 6pm, Sat - Sun

For Online Banking security questions

Availability

7am - 10pm, Mon - Fri

8am - 6pm, Sat - Sun

Lost or stolen cards

Availability

24 hours a day

Important legal information

Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.ukVisit the Financial Conduct Authority website. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the code can be obtained from www.lendingstandardsboard.org.ukVisit the Lending Standards Board website.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.

PhoneBank® is a registered trademark of Lloyds Bank plc.