Textphone numbers

If you’re deaf or have problems with your speech, you can use a textphone instead of a voice telephone. Unlike a standard telephone, a textphone has a keyboard and a display screen. Instead of speaking into a telephone mouthpiece, you type what you want to say using the keyboard.

You can only use the textphone service with a textphone – it isn’t compatible with standard telephones or mobile phones.

 

Type of query Phoning from the UK Phoning from overseas Availability
Personal account 0845 300 2281, or

0845 300 2283, or

0845 300 2284
+44 173 3347 500 24 hours a day
Business account 0845 601 6909 +44 173 3347 500 8am-5pm, Mon-Fri
Help with Internet Banking registration 0845 300 2293 +44 173 3347 515 7am-10pm, Mon-Fri

8am-6pm, Sat-Sun
For technical questions with Internet Banking Try online help or call 0845 300 2280 +44 173 3347 515 7am-10pm, Mon-Fri

8am-6pm, Sat-Sun
For Online Banking security questions Try our Security section or call 0845 300 2280 +44 173 3347 515 7am-10pm, Mon-Fri

8am-6pm, Sat-Sun
Lost or stolen cards 0800 056 3874 +44 170 2364 398
24 hours a day