If you’re deaf or have problems with your speech, you can use a textphone instead of a voice telephone. Unlike a standard telephone, a textphone has a keyboard and a display screen. Instead of speaking into a telephone mouthpiece, you type what you want to say using the keyboard.
You can only use the textphone service with a textphone – it isn’t compatible with standard telephones or mobile phones.
|Type of query||Phoning from the UK||Phoning from overseas||Availability|
|Personal account||0845 300 2281, or
0845 300 2283, or
0845 300 2284
|+44 173 3347 500||24 hours a day|
|Business account||0845 601 6909||+44 173 3347 500||8am-5pm, Mon-Fri|
|Help with Internet Banking registration||0845 300 2293||+44 173 3347 515||7am-10pm, Mon-Fri
|For technical questions with Internet Banking||Try online help or call 0845 300 2280||+44 173 3347 515||7am-10pm, Mon-Fri
|For Online Banking security questions||Try our Security section or call 0845 300 2280||+44 173 3347 515||7am-10pm, Mon-Fri
|Lost or stolen cards||0800 056 3874||+44 170 2364 398
||24 hours a day|
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
PhoneBank® is a registered trademark of Lloyds Bank plc.