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Ways to bank

When you bank with Lloyds Bank we give you lots of ways to manage your money the way you want, including by phone, online and by text. You can use all of them or just one – whatever suits you. So you can do your banking 24 hours a day, 365 days a year*.

Internet Banking icon

Internet Banking

Make the most of your account 24/7 with Internet Banking. It’s the quick, easy way to keep track of your money, make payments and transfers and see your statements. Log on or register for Internet Banking in just a few minutes. It’s safe and secure.

Find out moreabout Internet Banking

Log on to Internet Banking

Register for Internet Banking

What you can do

  • Get online statements
  • Make transfers and payments
  • Apply for new products

Internet Banking demo

See how easy it is to use Internet Banking

Mobile Banking icon

Mobile Banking

Managing your money on the go is easy with our improved Mobile Banking service. To get started with Mobile Banking, you need to be registered with Internet Banking. Register in just a few minutes. It’s safe and secure.

Register for Internet Banking

What you can do

  • Make payments to new and existing recipients
  • See mini-statements for your personal current account and credit card accounts
  • Log on using your Internet Banking details
Mobile phone icon

Text Alerts

Keep track of your money when you're on the move

With our Text Message Services available on your phone, you can sign up to a variety of alerts to help you manage and keep better track of your money when you're on the move.

Find out more about Text Alerts

What you can receive by text message

  • Limit Alerts.
  • Balance Alerts - High and Low Balance Alerts and Weekly Balance Alerts.
  • Overseas Transaction Alerts.
Branch icon

Branches

As one of our customers you have access to one of the biggest banking networks in the UK.

You’ll find Cashpoint® machines at our branches. And you can also use our Creditpoint service to pay in money and pay bills if you’re in a hurry.

What you can do

To see if we can help you make your money work harder, why not book a free 45-minute personal review with one of our Personal Account Managers at your local branch?

Find my nearest branch

Phone Bank icon

PhoneBank®

Manage your money 24 hours a day, 7 days** a week with our easy to use Telephone Banking service.

Find out more about PhoneBank

** Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an advisor for more information.

What you can do

  • Access your personal current, savings and credit card accounts on the same call
  • Check your balance and recent transactions
  • Cancel or hear details of your Direct Debits and standing orders
  • Transfer money and pay bills
  • And much more.

Apple Pay


Apple Pay logo

You can use Apple Pay to make contactless payments with an iPhone 6 or Apple Watch.

Whenever you make a purchase with your Lloyds Bank credit or debit card, you’ll simply hold your iPhone close to the contactless reader with your finger on Touch ID, no need to press it.

Device and Card restrictions apply

Find out more about Apple Pay

Features

  • Safe and simple to use
  • Make payments up to £30
  • Hundreds of thousands of locations will accept Apple Pay – more are being added all the time
Cash icon

Cashpoint® machines

You can do far more than withdraw cash at our nationwide network of Cashpoint® machines.

What you can do

  • Take out cash
  • Check your balance
  • Top up your mobile
  • Print a mini-statement
  • Manage your PIN
Envelope icon

Post Office®

Not near a Lloyds Bank branch? You can access your money at Post Office® branches worldwide. It’s convenient – and completely free.

Find out more

Find Post Office® branches

What you can do

  • Withdraw money or check your balance using your debit card and PIN – or, for Cash account customers – your Cashpoint® card and PIN
  • Pay cheques and cash into your Lloyds Bank personal current account

Contact us

When you need to manage your money, call us on:

0345 300 0000

Or from abroad:

00 44 1733 347 007

If you prefer not to use our 0345 number, you can also call us on:

01733 347 007

You can also call via Textphone on:

0345 300 2281

See all phone numbers

Telephone Banking Guide

See how to use Telephone Banking(PDF, 343 kB) Opens in a new browser window

Important Legal Information

Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.

*Although you can give us instructions 24 hours a day, seven days a week through Internet Banking, Mobile Banking and PhoneBank® some of those instructions cannot be processed until the next working day. For example if the instruction is given after 10pm or at weekends or Bank Holidays.

We don’t charge you for Mobile Banking but your mobile operator may charge for some services, please check with them. Text Alerts are available to personal current account customers aged 16 or over. Customers 11-15 with an Under 19s Account can apply for Weekly Balance Alerts and Overseas Transaction Alerts by registering in branch with their parent/guardian. Terms and conditions apply to these services.

**Not all Telephone Banking services are available 24 hours a day, 7 days a week, please speak to an advisor for details.

Post Office® is a registered trademark of Post Office Limited.