Simpler Online for Business is here

Get started with new-look Online for Business in just a few steps:

  • Log on to Online for Business.
  • Click the banner at the top of your homepage.
  • Take a quick tour of the changes.

With a simpler design and quicker access to the things you do the most, we’re sure you’ll find Online for Business easier than ever.

If you haven’t made the switch already, your account will move to the new design over the next few weeks.

The changes at a glance

  • A fresh new design makes it easier to discover new features and helps you find the things you do most often.
  • The new ‘More actions’ button gives you quick access to tasks like managing Direct Debits, setting up standing orders, International Payments, Online Payment Control, and more of your account services.
  • Make payments and transfers directly from your Online for Business homepage.
  • Designed to be easier to use on touch screen devices.

The way you log in remains the same, but the design of the log in page will be updated. Your accounts remain in a familiar place on the homepage, and we continue to use the latest security measures to protect your money and your personal information.

There’ll also be no changes to our Business Banking mobile apps*.

Checking your balance and viewing transactions

There’s more information on your new Online for Business homepage, which shows your full available balance.

Click on the ‘View statement’ button for access to your transaction history.

Once there, you can search for a transaction with a handy link at the top of the page. The rest of your statement page will look familiar.

Account overview

Making payments

As well as being able to make quick transfers between your accounts, you can make payments to people or companies you’ve paid to before from the homepage.

You’ll see a list of all your existing payees, and you can schedule a payment from any of your eligible accounts.  Simply enter the payment amount and click ‘Pay’. You’ll need to confirm your request on the following page.

Pay an existing recipient

Accessing your account services

Use the new ‘More actions’ button to access the services available in Online for Business, directly from your homepage.

You’ll have quick and easy access to things like Direct Debits, standing orders, bulk and international payments, all from the ‘More actions’ menu, for each of your accounts.

Most of these services were previously found in the tabs at the top of your statement page.

More actions

Making International Payments

You’ll find International Payments within the ‘More actions’ menu. Click on more actions, then select ‘Payments and transfers’. You can choose to make a new payment, or manage your existing payment recipients.

Once past this point, you’ll notice that the process is very familiar.

Managing your profile and settings

Manage your personal and business details, including delegate access and Online Payment Control, from wherever you are in Online for Business.

You can also quickly switch between your accounts, without having to return to the homepage.

Account overvidew with business administration

Find new products and services

You can find more information about our products and services on the left of the account homepage.

We have grouped products into sections to make it easier to find a product that meets your needs, with our most popular towards the top.

What is changing?

A fresh new look and simpler navigation will make it easier to find the things you do most often and discover features you may not have used before.

You’ll also notice bigger buttons that make the new Online for Business simpler to use on a touch screen device.

You can make quick transfers between your accounts and pay existing recipients, all from your Online for Business homepage.

Why the change?

We’re always looking for ways to improve your Online for Business experience.

With the increasing popularity of touch screen devices and a growing list of new Online for Business functions, the time is right for a facelift.

Our new Online for Business is based on feedback from customers, but we’re always keen to hear what you think. If you have a comment or question, look for the feedback button at the top of the new Online for Business homepage.

What does it look like?

Take a look through our changes at a glance section and watch the video to get a first look at the new Online for Business.

When you log in to new Online for Business you’ll see a short tour to help you find your way around.

What will stay the same?

The design of Online for Business is changing, but :

  • Your personal log in details will stay the same.
  • You’ll recognise your accounts in a familiar place on the homepage.
  • You’ll still be protected by the latest security measures.
  • You’ll carry out your day-to-day business banking tasks in a familiar way.

Will the changes affect how I log in?

The design of the log in page will change, but how you log in won’t.

Is the mobile app changing?

No, these changes won’t affect our latest Android and iPhone Mobile Banking apps. 

Will these changes affect Business Internet Banking? 

We are working on a similar change for Business Internet Banking. If you use this service we will let you know nearer to launch. In the meantime please continue to use Business Internet Banking in the same way you do now. 

Where can I get help?

Take a look around these pages and watch the video to understand the key changes.

You’ll have access to tutorials and other support material to help you find your way around.

If you’re having problems and can’t find the answers you need in our Online for Business FAQFrequently asked questions section, you can always contact usContact us.