Lost, stolen and misuse reporting

If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person then please notify us immediately by calling the relevant number below:

Product
Contact number
Business Cashpoint® Card 0800 096 9779 UK (+44 1702 278 270 from abroad)
Business Debit Card 0800 096 9779 UK (+44 1702 278 270 from abroad)
Business Credit Card 0800 096 9779 UK (+44 1702 278 270 from abroad)
Business Charge Card 0800 096 9779 UK (+44 1702 278 270 from abroad)
Commercial Telephone Banking 0845 072 5555 UK (+44 1733 347 338 from abroad)
PhoneBank® for Business 0845 072 5555
Online for Business 0845 3000 116
LloydsLink 0870 010 0581
Telepay/Teledebit 0844 571 3505
Bacstel IP Direct and Indirect 0870 902 5210
Code Authenticator 0870 010 0581


To avoid the misuse of your card, PIN or security information, you should:

  • keep your card, PIN and security information in a safe place
  • never share this information with other people
  • check your statements carefully and report any unusual transactions to us as soon as possible.