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Platinum Account

LLOYDS BANK CURRENT ACCOUNTPlatinum Account

Packed with benefits for only £17 per month


 

Features and benefits

  • Worldwide travel insurance

    Cover for you and your partner up to 80 years of age, for up to 45 days per trip, including either family or winter sports cover.

  • Breakdown cover

    UK Roadside Assistance whether you’re in your own vehicle or someone else’s. The cover includes Relay and Home Start.

  • Mobile phone insurance

    Worldwide cover for loss, theft, damage and breakdown (including faults).

  • Planned Overdraft

    You can apply for a Planned Overdraft where up to the first £300 is interest and fee-free.

  • Sentinel® Card Protection

    Help for when your credit, debit and store cards get lost or stolen. Covers everyone in your household who is registered (UK residents only).

Keep in mind

  • Upgrading to this account

    You can only open this account online if you’re an existing current account holder. If you don’t have a Lloyds Bank current account you can apply for Platinum in-branch or over the phone.

  • Monthly fee

    The Platinum Account has a monthly fee of £17.

  • Conditions and exclusions

    Travel insurance, breakdown cover, mobile phone insurance, and Sentinel® Card Protection come with individual terms and conditions and limitations.

  • Planned Overdraft

    All Planned Overdraft applications are subject to approval after our assessment of your circumstances.

Representative example:
For a Planned Overdraft of £1,200, the interest rate on the first £300 is 0% EARCloseEquivalent Annual RateThe Equivalent Annual Rate (EAR) is used for overdrafts. It shows the effect of interest accruing on interest, in a situation where no repayments to the borrowing are made in a year. This allows you to compare rates across different organisations. The calculation does not include fees or other charges which are quoted separately. variable. On the next £900 the interest rate is 17.28% EAR variable, with a monthly overdraft usage fee of £6.

From 22 November 2015, we are making some important changes to our personal banking terms and conditions. See our Personal Banking terms and conditions (PDF) for full details.

Platinum Added Value benefits in full

AXA worldwide travel insurance

  • Worldwide travel insurance up to 80 years of age for you and your partner, for up to 45 days per trip.
  • It covers up to 45 consecutive days per trip, or 31 days for winter sports cover in any 12 month period.
  • You can get advice before you travel, including help with visa requirements, required inoculations, time differences, opening hours, and motoring restrictions.
  • Your cover is comprehensive, and includes Emergency medical cover (up to £10,000,000), Cancellation or curtailment cover (up to £5,000), Personal accident cover (up to £100,000 if caused by an accident involving public transport on which you were travelling) and Baggage cover (up to £2,500).
  • You can choose between winter sports or family cover at no extra cost.
  • You can manage your cover more easily or make a claim at a time that suits you with Lloyds Bank travel insurance.

Keep in mind the cover is provided whilst you are a United Kingdom resident and are registered with a medical practitioner in the United Kingdom.

Read the policy document for full details and exclusions (PDF, 600 KB)

Claims and assistance

If you’re abroad and you need assistance, you can call our 24-hour assistance helpline on +44 1633 815 819.

If you need to make a claim, all you need to do is call Platinum Membership Services on 0345 850 5300, or log on to the Lloyds Bank travel insurance website.

AA Breakdown Cover

  • Roadside Assistance: assistance at the roadside if you’ve broken down more than a quarter of a mile from home. If your vehicle can’t be fixed at the roadside, you’ll be take to the AA’s choice of relevant local repairer or local destination of your choice, provided it is no further.
  • Home Start: you get assistance if your vehicle doesn’t start and is within a quarter of a mile of your home address.
  • Relay: you get transport for you, your vehicle and up to seven passengers to your home or any other (single) UK destination, if the AA can’t arrange a prompt local repair.
  • Accident Management: the AA assists you in arranging the repair, recovery and claim processing for vehicles following an accident or vandalism where you’re claiming under your motor insurance.
  • You can also upgrade your AA cover to include Stay Mobile. For details and prices just call 0800 783 0891 or talk to Platinum Membership Services on 0345 850 5300.

Read the policy document for full details and exclusions (PDF, 536 kB)

Assistance and emergencies

If you break down on the road, call the AA direct on 0800 783 0543 or Platinum Membership Services on 0345 850 5300. For Accident Management support, call 0800 374 347.

Mobile phone insurance

Your insurance, administered by Lifestyle Services Group Limited (LSG) and underwritten by Assurant General Insurance Limited, covers one phone for sole Platinum Account holders, while joint account holders can insure one phone for each named customer on the account.

  • It covers phones worldwide up to a maximum individual value of £2,000, including VAT.
  • It covers the cost of replacing the phone in the event of loss or theft, or the cost of repairing (or replacing where the phone cannot be repaired).
  • It covers the cost of unauthorised network charges (calls, data, etc.) made up to £1,500 for contract phones, and up to £450 for prepay phones.

Keep in mind unauthorised network charges are only covered in the event of a successful loss/theft claim.

Keep in mind you'll need to pay a contribution of £100 for Apple iPhones and £50 for all other handsets each time you make a successful claim (this is the excess).

Read the policy document for full details and exclusions (PDF, 358 KB)

Platinum Account customers automatically receive mobile phone insurance. However it’s recommended that you register your phone details with us as it may help simplify the process for any claims you might have to make in the future. Call Platinum Membership Services on 0345 850 5300 or register online to provide your mobile phone details.

Sentinel® Card Protection

Sentinel® Card Protection is administered by Affinion International Limited and the insured benefits are underwritten by AmTrust Europe Limited. Sentinel® Card Protection provides cover against accidental loss or theft of your handbag, wallet, purse and/or briefcase and personal money lost or stolen with cards, and communication costs.

Keep in mind this insurance only applies to residents of the UK and will be automatically cancelled if you move permanently outside of the UK.

  • You can cancel and order replacement cards with just one call to 0345 850 5300.
  • if your money is lost or stolen, you can claim up to £200 to replace your missing cash. We'll also give you up to £200 to replace the missing handbag, wallet, purse and/or briefcase your cards were in.
  • If your cards go missing while you’re away from home and you find yourself with no way to make a payment, we can organise cash advances for you. Cash advances are subject to status and repayable within 30 days of receipt. Terms and conditions apply.

Read the policy document for full details and exclusions (PDF, 358 kB)

We recommend you register your cards with Sentinel® Card Protection. Call Platinum Membership Services on 0345 850 5300 or register online.

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Overdrafts

Planned Overdraft

  • Setting up a Planned Overdraft is free.
  • You'll only pay overdraft fees and interest if you use it.
  • You can apply for a Planned Overdraft, where up to the first £300 is interest and fee-free.
  • All overdrafts are subject to our assessment of your circumstances and are repayable on demand.

Representative example:
For a Planned Overdraft of £1,200, the interest rate on the first £300 is 0% EARCloseEquivalent Annual RateThe Equivalent Annual Rate (EAR) is used for overdrafts. It shows the effect of interest accruing on interest, in a situation where no repayments to the borrowing are made in a year. This allows you to compare rates across different organisations. The calculation does not include fees or other charges which are quoted separately. variable. On the next £900 the interest rate is 17.28% EAR variable, with a monthly overdraft usage fee of £6.

More about Personal Overdrafts

Debit card

Services that come with Added Value Accounts

Debit card

You can withdraw up to £500 a day from a Lloyds Bank Cashpoint or other cash machines. You can use your Visa debit card in over 500,000 locations in the UK and 27 million worldwide.

More about debit cards

Banking your way

Banking your way

Quick, easy ways other than in branch to manage your money 24 hours a day, 7 days a week, online or on the phone with Internet Banking, PhoneBank® and Mobile Banking.

More about ways to bank

Everyday offers

Everyday Offers

Get up to 15% cashback using Everyday Offers at the type of places you regularly shop. It’s available to UK personal current account customers over 18, who bank online. Retailer offers and cashback amounts may vary.

More about Everyday Offers

Text Alerts

Text Alerts

Sign up for our Text Alerts, which can help you keep track of your finances. Limit Alerts tell you if you're near to or over your account limit. You can also get Balance Alerts that let you know when your balance is above or below a level set by you.

More about Text Alerts

Save The Change

Save the Change®

Register for Save the Change and make saving easy. When you buy something with your Lloyds Bank Visa debit card (and your account is in credit), the amount can be rounded up to the nearest pound, and the difference transferred to an eligible Lloyds Bank savings account.

More about Save the Change

Money Manager

Money Manager

Keep track of your spending and see at a glance where your money goes with our free Internet Banking service.

More about Money Manager

Joint account

Joint account

Add a second person to your account. It’s a convenient way to share outgoings such as household bills, shopping and mortgage/rent payments or budget for holidays and special purchases.

More about joint accounts

Vantage

Vantage is no longer available with new current accounts or as an upgrade option for existing customers. If you already have Vantage, you can automatically keep it on your account, so if you’re thinking of moving to another account where Vantage would be available (Classic, Silver or Platinum accounts), you can transfer Vantage to your new current account.

Find out more about Vantage

Upgrade your current account

Upgrades for existing customers

Upgrade your current account

You can upgrade to this account online if you’re an existing Lloyds Bank current account holder. Simply log on to apply, or register for Internet Banking if you haven’t already.

Log on to upgrade

Add Club Lloyds for an extra £5 per month

(maximum £22 monthly account fee)

You can enjoy all the benefits of a Club Lloyds current account alongside your Platinum account. You will still keep all your Platinum benefits if you upgrade to Club Lloyds.

Find out about Club Lloyds

You can upgrade online to Platinum if:
  • you’re an existing Lloyds Bank current account holder
  • you’re aged 18 or older and a resident in the UK
  • you’re an EU national, or have permission to stay in the UK for at least 12 months

With so much choice, take a look at our other current accounts to see which account suits you best.
Compare accounts now

 

Important legal information

Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the code can be obtained from www.lendingstandardsboard.org.uk.

Lloyds Bank plc registered office:
25 Gresham Street,
London EC2V 7HN.
Registered in England and Wales No. 2065.

We may monitor or record telephone calls to check we have carried out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff.

Account opening is subject to our assessment of your circumstances. You must be 18 or over to apply.

Overdrafts are repayable in full on demand. View Planned Overdraft borrowing interest rates.

To be eligible for the switcher interest and fee-free offer you must be accepted for a Planned Overdraft on your Lloyds Bank account, have not had the offer in the last 12 months on your account, and complete a switcher application to switch your account to Lloyds Bank.

Sentinel® is a trading name and registered trademark of Affinion International Limited.