Making a claim - All you need to do is call Platinum Membership Services on 08458 5053 00.
If you breakdown on the road, call the AA direct on 0800 7830543.
Your insurance, administered by Lifestyle Services Group Limited (LSG) and underwritten by London General Insurance Company Limited, covers one phone for sole Platinum Account holders, while joint account holders can insure a phone for each of you.
Registering for Mobile Phone Insurance is recommended as it will simplify the claims process. Call Platinum Membership Services on 08458 5053 00 or register online for Mobile Phone Insurance.
Unfortunately this service isn’t currently available and we’re working to resolve this for you as quickly as possible. If you’ve uploaded any data don’t worry it won’t be lost and is still secure, but if you would like to speak to someone about this, please call Save What Matters™ on 0800 206 1844, our lines are open from 9am – 6pm Monday to Friday.
With Save What Matters™ you’ll never need to worry about losing all your contacts, photos, songs or other downloads on your mobile phone. If you change your phone, lose it, damage it or it gets stolen, you’ll be able to get all your details back again.
Sentinel® Card Protection, provided by Affinion International Limited and underwritten by AmTrust Europe Ltd, provides cover against Personal Money lost or stolen abroad at the same time as the Cards, and for loss or theft of the handbag, wallet, purse or briefcase containing the Cards lost in an Incident.
This insurance only applies to residents of the UK and will be automatically cancelled if you move permanently outside of the UK.
We recommend you register your cards with Sentinel® Card Protection. Call Platinum Membership Services on 08458 5053 00 or register online.
Vantage is no longer available with new current accounts or as an upgrade option for existing customers. If you are an existing customer with Vantage added to your account, click here for further information.
Manage your money with a Planned Overdraft. We offer them on most accounts.
Use your card in over 500,000 UK locations and 27 million places worldwide.
The amount of money you have in your account at a particular time.
Sometimes a balance given by a bank will include payments that have been made to your account, but are not yet available because they haven’t cleared. This means that the money has not been received by the bank and is not available to spend. The money that you can spend is sometimes called your available funds or available balance.
An Added Value Account is a current account that offers a package of additional benefits for a monthly account fee. These accounts typically include travel insurance, AA Breakdown Cover, mobile phone insurance, and card protection policies.
If you’re already registered with Internet Banking
Opening a secondary account
You can apply for a secondary Classic account in Internet Banking.
Save a few pennies every time you spend with your Lloyds Bank Visa debit card, into your own savings account or nominate a family member's account.
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.
Account opening is subject to our assessment of your circumstances. You must be 18 or over and a UK resident to apply. How much we lend (if any) is subject to our assessment of your circumstances. Overdrafts are repayable in full on demand. View Planned Overdraft borrowing interest rates.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. PhoneBank® is a registered trademark of Lloyds Bank plc. If you need to call us from abroad or prefer not to use our 0845 number, you can also call us on 01733 347233.
Cashpoint is a registered trademark of Lloyds Bank plc.
Save the Change® is a registered trademark of Lloyds Bank plc.
Sentinel® is a trading name and registered trademark of Affinion International Limited.
* This policy is only available to you if you have lived permanently in the United Kingdom for at least 6 months during the 12 month period prior to a trip and are registered with a medical practitioner in the United Kingdom.