For £10 a month, Control stops your Classic Account from incurring Unplanned Overdraft fees and charges and keeps a limit on your spending.
Usually, if you try to make a payment that’s more than you have in your Classic Account or that goes over your overdraft limit we treat it as a request for an Unplanned Overdraft. You’re charged daily and monthly fees, or a Returned Item Fee if we refuse the request.
What happens with Control?
With Control we stop the majority of transactions that would take you into an Unplanned Overdraft. This includes direct debits, standing orders, and most Visa debit card payments. If you do go Unplanned, or transactions are returned unpaid, you don't pay any fees, however you will still pay debit interest on the Unplanned balance. See the banking charges guide for further details
Why add Control to your account?
Adding Control to your account means that you keep a limit on your spending and avoid all Unplanned Overdraft Fees and Returned Item Fees. It's ideal if you often go over your overdraft limit and incur unexpected charges for Unplanned borrowing.
Your mortgage or rent, loan and credit card repayments and utility bills won’t be paid if they would take you over your limit.
When you register for Control, if you have any unprocessed payments or outstanding fees and charges, these will still be processed, even if this takes you into an Unplanned Overdraft. In this case the usual fees and charges will apply.
You will receive a new Visa debit card, please start using it straight away. You should destroy your old card.
Even without Control there is a £10 overdraft buffer on your Classic Account, which means if you use a Planned or an Unplanned Overdraft by less than £10, you won’t pay any fees.
We give all our current account customers a grace period, which means that you have until 3.30pm (UK time) to pay in enough money to avoid any overdraft fees you may incur that day. The money needs to be immediately available to use, so you could transfer money from another personal account you have with us via Mobile Banking, Internet Banking or Phonebank®, or pay in cash over the counter in branch.
|Classic Account with Control|
|Unplanned Overdraft Daily Fees||No daily fees|
|Returned Item Fee||No Returned Item Fees|
|Monthly Overdraft Usage Fee, if a Planned Overdraft of more than £10 is used during a monthly billing period||£6|
With Control interest will still be charged if you go into a Planned or Unplanned Overdraft.
With Mobile Banking you can keep track of your finances on your mobile device. Use our Mobile Banking website, app or text message service to see your transactions and account balance on the move.
Mobile Banking is currently available to our UK personal current, savings and credit card account customers. We don’t charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality.
An overdraft you haven’t agreed with us in advance. If you try to make a payment out of your account (for example by Direct Debit or cheque) and you don’t have enough money, we normally treat this as a request for an Unplanned Overdraft or for an increase in one you already have.
In most cases, Control will prevent you from going into Unplanned Overdraft. There are a few exceptions – for details, see the Control brochure, which you can find in a branch or request by telephone banking. In the unlikely event that you do go into Unplanned Overdraft, Control means that you won’t pay any Unplanned Overdraft fees.
An overdraft up to a limit that we agree in advance, taking into account your personal circumstances. You can still have a Planned Overdraft with Control in place. Fees and charges apply – for more information please see our Banking Charges Guide.
A fee of £6 if you use a Planned Overdraft of more than £10 at any time during your monthly billing period. You’ll only pay this fee once in a monthly billing period, no matter how many times you go overdrawn in that month. With Control, you won’t pay a Monthly Overdraft Usage Fee if you use an Unplanned Overdraft, though you will if you use a Planned Overdraft.
A fee we would normally charge you for using an Unplanned Overdraft. The amount of the fee depends on the balance of your unplanned overdraft. It’s worked out at the end of each day (including weekends and bank holidays). We would normally charge you a maximum of eight daily fees in a monthly billing period.
In most cases, Control will prevent you from going into Unplanned Overdraft. There are a few exceptions – for details, see the Control brochure, which you can find in a branch or request via Phonebank®. In the unlikely event that you do go into Unplanned Overdraft, Control means that you won’t pay any Unplanned Overdraft Daily Fees.
If you don’t have enough available money to make a payment and we do not agree to give you or extend an Unplanned Overdraft, we will decline your request (we’ll write to tell you of this). You won’t be able to make that payment and normally we would charge you a Returned Item Fee of £10 for each item. With Control, you will not be charged Returned Item Fees.
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Lloyds Bank won a Defaqto award 2011 for our current accounts.
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority except for lending where we are licensed by The Office of Fair Trading. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.