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Control

Take control of your spending by stopping your Classic or Club Lloyds current account from going over your limit.

About Control

What is Control?

Control is a safety feature that can help stop you spending more money than you have. For £10 a month, Control helps to stop your Classic Account or Club Lloyds current account from incurring Unplanned OverdraftCloseUnplanned OverdraftAn overdraft you haven’t agreed with us in advance. If you try to make a payment out of your account (for example by Direct Debit or cheque) and you don’t have enough money, we normally treat this as a request for an Unplanned Overdraft or for an increase in one you already have. In most cases, Control will prevent you from going into Unplanned Overdraft. There are a few exceptions – for details, see the Control brochure, which you can find in a branch or request by telephone banking. In the unlikely event that you do go into Unplanned Overdraft, Control means that you won’t pay any Unplanned Overdraft fees, but you will still be charged debit interest.  fees and keeps a limit on your spending.

Usually, if you try to make a payment that’s more than you have in your Classic Account or Club Lloyds current account, or a payment that goes over your Planned Overdraft limit, we treat it as a request for an Unplanned Overdraft. You’re charged daily and monthly fees, or a Returned Item FeeCloseReturned Item FeesIf you don’t have enough available money to make a payment and we do not agree to give you or extend an Unplanned Overdraft, we will decline your request (we’ll write to tell you of this). You won’t be able to make that payment and normally we would charge you a Returned Item Fee of £10 for each item. With Control, you will not be charged Returned Item Fees. if we refuse the request.

Who is Control for?

Control is an ideal feature for people who often don't have enough available funds to make their payments. It helps prevent you from getting unexpected charges for unplanned borrowing.

Awards

Lloyds Bank has received a Fairbanking award for our Classic with Control Account.

Fair banking award

How control works

Control is a service that prevents your current account from going into an Unplanned OverdraftCloseUnplanned OverdraftAn overdraft you haven’t agreed with us in advance. If you try to make a payment out of your account (for example by Direct Debit or cheque) and you don’t have enough money, we normally treat this as a request for an Unplanned Overdraft or for an increase in one you already have. In most cases, Control will prevent you from going into Unplanned Overdraft. There are a few exceptions – for details, see the Control brochure, which you can find in a branch or request by telephone banking. In the unlikely event that you do go into Unplanned Overdraft, Control means that you won’t pay any Unplanned Overdraft fees, but you will still be charged debit interest. It costs £10 per month.

When there's money or credit available in your Classic Account or Club Lloyds current account, transactions will go through as normal. If, however, you don't have enough funds in your account, Control will stop any Direct Debits, standing orders, and the majority of card transactions that might take you over your limit. You also won't pay the usual Returned Item FeeCloseReturned Item FeeIf you don’t have enough available money to make a payment and we do not agree to give you or extend an Unplanned Overdraft, we will decline your request (we’ll write to tell you of this). You won’t be able to make that payment and normally we would charge you a Returned Item Fee of £10 for each item. With Control, you will not be charged Returned Item Fees..

Planned Overdrafts

You can still apply for a Planned OverdraftClosePlanned OverdraftAn overdraft up to a limit that we agree in advance, taking into account your personal circumstances. You can still have a Planned Overdraft with Control in place. Fees and charges apply – for more information please see our Banking Charges Guide. limit. All overdraft limits are subject to application and approval, and are repayable on demand.

Important information about Control

Keep in mind

Your mortgage or rent, loan and credit card repayments and utility bills won’t be paid if they’d take you over your limit.

When you register for Control, if you have any unprocessed payments or outstanding fees and charges, these will still be processed, even if this takes you into an Unplanned OverdraftCloseUnplanned OverdraftAn overdraft you haven’t agreed with us in advance. If you try to make a payment out of your account (for example by Direct Debit or cheque) and you don’t have enough money, we normally treat this as a request for an Unplanned Overdraft or for an increase in one you already have. In most cases, Control will prevent you from going into Unplanned Overdraft. There are a few exceptions – for details, see the Control brochure, which you can find in a branch or request by telephone banking. In the unlikely event that you do go into Unplanned Overdraft, Control means that you won’t pay any Unplanned Overdraft fees, but you will still be charged debit interest. In this case the usual fees and charges will apply.

Your debit card

Once you register for Control, you will receive a new Visa debit card. Please start using it straight away. You should destroy your old card.

Overdraft information

Even without Control there is a £10 overdraft buffer on your Classic Account or Club Lloyds Account, which means if you use an Unplanned Overdraft by less than £10, you won’t pay any fees.

We give all our current account customers a grace period, which means that you have until 3.30pm (UK time) to pay in enough money to avoid any overdraft fees you may incur that day. The money needs to be immediately available to use, so you could transfer money from another personal account you have with us via Mobile Banking, Internet Banking or PhoneBank®, or pay in cash over the counter in branch.

Classic with Control

Club Lloyds with Control

Unplanned overdraft daily fees

None

None

Returned item fees

None

None

Monthly overdraft usage fee, if a planned overdraft of more than your interest and fee-free amount is used during a monthly billing period

£6

£6

With Control interest will still be charged if you go into a Planned or Unplanned Overdraft.

Stay informed with Mobile Banking

With Mobile Banking you can keep track of your finances on your mobile device. Use our Mobile Banking website, app or text message service to see your transactions and account balance on the move.

Mobile Banking is currently available to our UK personal current, savings and credit card account customers. We don’t charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality.

Find out more about Mobile Banking  >

Registering for Control

New customers

Open your Classic Account or Club Lloyds current account with Control by calling 0800 085 9174 or visiting your local branch.

Existing customers

Add Control to your Classic Account or Club Lloyds current account by calling 0800 015 0162 or visiting your local branch.

Phone numbers are open 8am-8pm Mon-Fri, 9am-5pm Sat-Sun.

Terms and conditions

1. Where Control applies to your account, we will not treat a request to make a payment out of your account for which you do not have available funds as a request for an Unplanned Overdraft (or for an increase in an Unplanned Overdraft), except where:
(a) you use your card to make a payment at a retailer in one of the limited situations where the retailer does not or is not able to check with us that you have available funds in your account before accepting payment;
(b) If you have used a cheque guarantee card to guarantee a payment. Please note the UK Cheque Guarantee Card Scheme closed on 30 June 2011. We will not guarantee cheques written and dated after this date.
(c) we have to take money out of your account when a cheque you paid in is returned unpaid. For further information see condition 10 of your Personal Banking terms and conditions; or
(d) the Planned Overdraft limit on your account is reduced, and you do not have available funds to keep within your new Planned Overdraft.

2. We will charge you a monthly account fee of £10 for each month that you have Control on your account (if you add or stop Control part way through a month, we will only charge you for the period you have had it on your account). We will take this fee from your account on the last working day of each monthly billing period after Control has been added to your account. The monthly billing period can vary but it is generally from the second day of each calendar month to the first day of the next calendar month. You can find out your monthly billing period by asking in a branch or by calling us on 0345 300 0000.

3. Where Control applies to your account and you use only an Unplanned Overdraft you will not be charged the normal Monthly Overdraft Usage Fee or any Unplanned Overdraft Daily Fees. Interest will still be charged.

4. Where you do not have available funds to make a payment and we do not treat the payment as a request for an Unplanned Overdraft, you will not be able to make that payment (we will write to tell you of this). You will not be charged a Returned Item Fee.

5. To apply Control to payments you ask us to make by using your Visa debit card, we may replace your Lloyds Bank Visa debit card with a new Visa debit card. If we do, when you receive your new Visa debit card you must immediately destroy all other cards linked to your account.

6. Charges and fees applicable to any Planned Overdraft which you may have will be unaffected by the addition of Control to your account. For details of our current Planned Overdraft fees and charges please refer to our Banking Charges Guide, online at www.lloydsbank.com or by calling 0345 300 0000.

7. Control is only available for Classic (including those with Vantage) or Club Lloyds current accounts

8. If you want to stop Control applying to your account, you can tell us at any branch or by calling 0800 015 0162.

9. We will stop applying Control to your account if:
(a) you change your account so that it is no longer a Classic Account or Club Lloyds current account;
(b) you ask us to cancel Vantage, unless you expressly tell us you want Control to continue applying to your account.

10. When we stop applying Control to your account, we will write to you to tell you this has happened.

11. These terms and conditions add to and should be read with the Personal Banking terms and conditions.

 

Important legal information

Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the code can be obtained from www.lendingstandardsboard.org.uk.

Lloyds Bank plc registered office:
25 Gresham Street,
London EC2V 7HN.
Registered in England and Wales No. 2065.

We may monitor or record telephone calls to check we have carried out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff.