Control

Control features

  • Take control of your spending by stopping your Classic Account or Club Lloyds current account from incurring Unplanned Overdraft fees and charges and keeping a limit on your spending.
  • It's ideal if you often go over your overdraft limit and incur unexpected charges for Unplanned borrowing.
  • When there's money or credit available in your Classic Account or Club Lloyds current account, transactions will go through as normal; however if you don't have enough funds Control will stop direct debits, standing orders, and the majority of card transactions - and you won't pay the usual Returned Item Fee.
  • You can still apply for a Planned Overdraft limit, the first £25 of which is interest and fee free with the Classic Account, and the first £100 of which is interest and fee free with Club Lloyds - all Overdraft limits are subject to application and approval.
  • £10 per month

For £10 a month, Control stops your Classic Account or Club Lloyds current account from incurring Unplanned Overdraft fees and charges and keeps a limit on your spending.

Usually, if you try to make a payment that’s more than you have in your Classic Account or Club Lloyds current account or that goes over your overdraft limit we treat it as a request for an Unplanned Overdraft. You’re charged daily and monthly fees, or a Returned Item Fee if we refuse the request.

What happens with Control?

With Control we stop the majority of transactions that would take you into an Unplanned Overdraft. This includes direct debits, standing orders, and most Visa debit card payments. If you do go Unplanned, or transactions are returned unpaid, you don't pay any fees, however you will still pay debit interest on the Unplanned balance. See the banking charges guide for further details

Why add Control to your account?

Adding Control to your account means that you keep a limit on your spending and avoid all Unplanned Overdraft Fees and Returned Item Fees. It's ideal if you often go over your overdraft limit and incur unexpected charges for Unplanned borrowing.

Important

Your mortgage or rent, loan and credit card repayments and utility bills won’t be paid if they would take you over your limit.

When you register for Control, if you have any unprocessed payments or outstanding fees and charges, these will still be processed, even if this takes you into an Unplanned Overdraft. In this case the usual fees and charges will apply.

You will receive a new Visa debit card, please start using it straight away. You should destroy your old card.

Overdraft information

Even without Control there is a £10 overdraft buffer on your Classic Account, which means if you use a Planned or an Unplanned Overdraft by less than £10, you won’t pay any fees. The Club Lloyds current account doesn't offer a £10 buffer over the interest and fee free amount of your Planned Overdraft but there is a £10 Unplanned Overdraft buffer.

We give all our current account customers a grace period, which means that you have until 3.30pm (UK time) to pay in enough money to avoid any overdraft fees you may incur that day. The money needs to be immediately available to use, so you could transfer money from another personal account you have with us via Mobile Banking, Internet Banking or Phonebank®, or pay in cash over the counter in branch.


Classic Account with Control
Club Lloyds current account with Control
Unplanned Overdraft Daily Fees
No daily fees
No daily fees
Returned Item Fee
No Returned Item fees
No Returned Item fees
Monthly Overdraft Usage Fee
£6, if a Planned Overdraft of more than £10 over your interest and fee free amount is used during a monthly billing period.
£6, if a Planned Overdraft of more than your interest and fee free amount is used during a monthly billing period.

With Control interest will still be charged if you go into a Planned or Unplanned Overdraft.

Stay informed with Mobile Banking

With Mobile Banking you can keep track of your finances on your mobile device. Use our Mobile Banking website, app or text message service to see your transactions and account balance on the move.

Mobile Banking is currently available to our UK personal current, savings and credit card account customers. We don’t charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality.

New customers
Open your Classic Account or Club Lloyds current account with Control by phone or in your nearest branch.

Call: 0800 085 9174

Existing customers
Add Control to your Classic Account or Club Lloyds current account by phone or in your nearest branch.

Call: 0800 015 0162

8am-8pm Mon-Fri, 9am-5pm Sat-Sun.

  1. Where Control applies to your account, we will not treat a request to make a payment out of your account for which you do not have available funds as a request for an Unplanned Overdraft (or for an increase in an Unplanned Overdraft), except where:
    (a) you use your card to make a payment at a retailer in one of the limited situations where the retailer does not or is not able to check with us that you have available funds in your account before accepting payment;
    (b) If you have used a cheque guarantee card to guarantee a payment. Please note the UK Cheque Guarantee Card Scheme  closed on 30 June 2011. We will not guarantee cheques written and dated after this date.
    (c) we have to take money out of your account when a cheque you paid in is returned unpaid. For further information see condition 10 of your Personal Banking terms and conditions; or
    (d) the Planned Overdraft limit on your account is reduced, and you do not have available funds to keep within your new Planned Overdraft.
  2. We will charge you a monthly account fee of £10 for each month that you have Control on your account (if you add or stop Control part way through a month, we will only charge you for the period you have had it on your account). We will take this fee from your account on the last working day of each monthly billing period after Control has been added to your account. The monthly billing period can vary but it is generally from the second day of each calendar month to the first day of the next calendar month. You can find out your monthly billing period by asking in a branch or by calling us on 0845 3 000 000.
  3. Where Control applies to your account and you use only an Unplanned Overdraft you will not be charged the normal Monthly Overdraft Usage Fee or any Unplanned Overdraft Daily Fees. Interest will still be charged.
  4. Where you do not have available funds to make a payment and we do not treat the payment as a request for an Unplanned Overdraft, you will not be able to make that payment (we will write to tell you of this).
    You will not be charged a Returned Item Fee.
  5. To apply Control to payments you ask us to make by using your Visa debit card, we may replace your Lloyds Bank Visa debit card with a new Visa debit card. If we do, when you receive your new Visa debit card you must immediately destroy all other cards linked to your account.
  6. Charges and fees applicable to any Planned Overdraft which you may have will be unaffected by the addition of Control to your account. For details of our current Planned Overdraft fees and charges please refer to our Banking Charges Guide, online at www.lloydsbank.com or by calling 0845 3 000 000.
  7. Control is only available for Classic (including those with Plus or Vantage) or Club Lloyds current accounts.
  8. If you want to stop Control applying to your account, you can tell us at any branch or by calling 0800 015 0162.
  9. We will stop applying Control to your account if:
    (a) you change your account so that it is no longer a Classic Account or Club Lloyds current account;
    (b) you ask us to add Vantage to your account, unless you expressly tell us you want Control
    to continue applying to your account; or
    (c) you ask us to cancel Plus or Vantage, unless you expressly tell us you want Control to continue applying to your account.
  10. When we stop applying Control to your account, we will write to you to tell you this has happened.
  11. These terms and conditions add to and should be read with the Personal Banking terms and conditions.

Glossary

Unplanned Overdraft

An overdraft you haven’t agreed with us in advance. If you try to make a payment out of your account (for example by Direct Debit or cheque) and you don’t have enough money, we normally treat this as a request for an Unplanned Overdraft or for an increase in one you already have.

In most cases, Control will prevent you from going into Unplanned Overdraft. There are a few exceptions – for details, see the Control brochure, which you can find in a branch or request by telephone banking. In the unlikely event that you do go into Unplanned Overdraft, Control means that you won’t pay any Unplanned Overdraft fees, but you will still be charged debit interest.

Planned Overdraft

An overdraft up to a limit that we agree in advance, taking into account your personal circumstances. You can still have a Planned Overdraft with Control in place. Fees and charges apply – for more information please see our Banking Charges Guide.

Monthly Overdraft Usage Fee

For Classic Accounts, a fee of £6 is payable if you use a Planned Overdraft of more than £10 over your interest and fee free amount at any time during your monthly billing period. For Club Lloyds current accounts, a fee of £6 is payable if you use a Planned Overdraft by more than any interest and fee free amount.  This fee is payable  once in a monthly billing period, no matter how many times you go overdrawn in that month. With Control, you won’t pay a Monthly Overdraft Usage Fee if you use an Unplanned Overdraft, though you will if you use a Planned Overdraft.

Unplanned Overdraft Daily Fee

A fee we would normally charge you for using an Unplanned Overdraft. The amount of the fee depends on the balance of your unplanned overdraft. It’s worked out at the end of each day (including weekends and bank holidays). We would normally charge you a maximum of eight daily fees in a monthly billing period.

In most cases, Control will prevent you from going into Unplanned Overdraft. There are a few exceptions – for details, see the Control brochure, which you can find in a branch or request via Phonebank®. In the unlikely event that you do go into Unplanned Overdraft, Control means that you won’t pay any Unplanned Overdraft Daily Fees, but will still be charged debit interest.

Returned Item Fee

If you don’t have enough available money to make a payment and we do not agree to give you or extend an Unplanned Overdraft, we will decline your request (we’ll write to tell you of this). You won’t be able to make that payment and normally we would charge you a Returned Item Fee of £10 for each item. With Control, you will not be charged Returned Item Fees.

Fairbanking award

Lloyds Bank have
been awarded
the Fairbanking
mark for our
Classic with
Control Account

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    Defaqto award

    Lloyds Bank won a Defaqto award 2011 for our current accounts.

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