In the first instance call
Monday to Friday 8am-6pm and Saturdays 9am-1pm
Or call the 24 hour Emergency Homeline
You’ll find further information about your policy, such as what’s covered, additional cover, useful phone numbers and answers to frequently asked questions, here:
If you have comprehensive cover and your claim is for the car windscreen, side or rear windows, or the sunroof.
Contact the claims department on 0800 072 7503Call telephone number 0800 072 7503.
Claims under this section will not affect your no claims discount. If you do not have comprehensive cover, you can still call the claims department but you will have to pay the cost of the replacement or repair.
If you call the above number it will be answered in a call centre operated by AXA Assistance who will service your call.
For travel insurance claims, telephone 0800 731 4044Call telephone number 0800 731 4044.