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Self service

You can request many day-to-day services quickly and easily using our self-service centre.

  • New PINs
  • Replacement cards
  • Order cheques and paying-in books
  • Ask a question about our products or services
  • Order certificates of interest

Self service

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Ask the experts

Finances tend to go hand in hand with the big decisions in life. We've set up a series of Q&A sessions with a panel of independent experts, to help you get to grips with these complex topics.

See our Ask the Experts topics

Help with our products

Get help with credit cards, bank accounts and other products.

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Get in touch

Call us on:

0345 300 0000Call telephone number 0345 300 0000

If you prefer not to use our 0345 number, you can also call us on 01733 347007Call telephone number 01733 347007

Alternatively you can visit us at one of our branches

Find a branch

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Tweet us

Got a question? We’re online 24/7
  • Get answers to Internet Banking queries
  • Receive news and product updates
  • Share your feedback and experiences

Tweet us @AskLloydsbank

Important legal information

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No.2065. Telephone: 020 7626 1500. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. We also subscribe to The Lending Code. Details can be obtained from www.lendingstandardsboard.org.uk.

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.

Save the Change® is a registered trademark of Lloyds Bank plc

PhoneBank® is a registered trademark of Lloyds Bank plc

Money Manager is provided to help you manage your personal finances and is not intended to provide legal, tax or financial advice. Personal Internet Banking customers only. Terms and conditions apply. Mobile Banking services may be affected by phone signal and functionality. Must be registered for Internet Banking. Terms and conditions apply.