Help and guidance
Need help with our products and services? You're in the right place.
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Help with everyday banking
Making banking easier
Lloyds is proud to be part of the same family as Halifax and Bank of Scotland. We’re introducing more ways you can manage any personal accounts you have with Lloyds, Halifax or Bank of Scotland in one place, using co-servicing. Whether that’s online through the apps and online banking, or with a colleague over the phone, or in a branch.
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Service status
Learn about any planned work we’ve got coming up and what it might mean for you.
Legal information
Read up on our legal information and get access to our account terms and conditions.
