Personal Financial Advice Service

Helping you to plan for the future with confidence

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We will set out a range of options that aim to suit your needs. Please note eligibility criteria applies. There are no charges for our initial appointment and no obligation to take any of our services or products. There may be fees and charges for any advice or services subsequently provided.

Our Personal Financial Advice Service

Your personal finances are unique to you. Expert advice could help you to make more of them, planning for yourself and your family with confidence.

Our Personal Financial Advice Service is designed to help you:

  • Create your own investments strategy
  • Build a flexible retirement plan
  • Protect you and your family
  • Protect and pass on your wealth

To find out how you could benefit from personal financial advice, watch our video.

You can apply if you have:

  • At least £100,000 of savings and investments, including personal pensions,

    or,
  • a sole annual income of at least £100,000

Financial advice in 3 steps

1. Book an appointment

We will set out a range of options that aim to suit your needs. Please note eligibility criteria applies. There are no charges for our initial appointment and no obligation to take any of our services or products. There may be fees and charges for any advice or services subsequently provided.

Book an appointment

2. Meet our Private Banking and Advice Manager

Learn more about the products and services available, and any costs involved.

3. Plan with confidence

Build a financial plan according to the needs of you and your family.

What will happen during my first appointment?

If you decide you would like an appointment, you will be asked to provide some details about yourself and when is a convenient time to call you. We will then call you to set up some time with a Private Banking and Advice Manager.

During your appointment you will discuss your individual circumstances and financial objectives, and learn more about the products and services available, and any costs involved.

There are no charges for our initial appointment and no obligation to take any of our services or products. If you choose to proceed, there may be fees and charges for any advice or services subsequently provided.

We offer a remote one-to-one advice service through your PC, laptop or tablet, or on the phone.

Decide what is right for you

After the initial appointment if you feel you would benefit from our Personal Financial Advice Service, our Private Banking and Advice Manager will:

  • Show you where you could potentially benefit from extra help
  • Explain what products and services you can receive
  • Work with you to build a financial plan

As with all professional advice, there will be a charge for our service if you decide to take it up. Before you do, we’ll make sure you understand our service and the costs that we will charge.

If your circumstances change, get in touch again and our Private Banking and Advice Manager can help you to review and adapt your plan.

Book an appointment

One of our Private Banking and Advice Managers will spend time with you to understand your circumstances and what you are looking to achieve. They will work with you to create a financial plan that suits your needs and long-term ambitions.

2 person icon

We will set out a range of options that aim to suit your needs. Please note eligibility criteria applies. There are no charges for our initial appointment and no obligation to take any of our services or products. There may be fees and charges for any advice or services subsequently provided.

You can contact us on 0345 366 2725Call telephone number 0345 366 2725

Lines are open Monday to Friday from 09:00 to 17:00 (Tuesday and Thursday until 19:00) and Saturday from 09:00 to 13:00 excluding Bank Holidays.

Please note calls may be monitored and recorded. Call cost may vary depending on your service provider.

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Could you benefit from financial advice?

Use our handy tool to see if you could benefit from speaking to a Private Banking and Advice Manager.

Try our financial advice tool

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Help with financial decisions

Useful guidance and tools on what you'll need to consider when making those big financial decisions in life.

Tools & Calculators

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The Money Advice Service

If you are not eligible for our Personal Financial Advice Service, the Money Advice Service, which is an independent service set up by the Government, has a range of online calculators and guides.

Money Advice Service websiteVisit the Money Advice Service Website for more information (external website)