You can use the following documents as proof of identity:
Customers who have passports from the following countries can use their passport with a valid Visa as an acceptable form of identity:
If you cannot provide one of the above, you will need to produce one document as proof of your identity and an additional document as proof of your address as follows:
Proof of identity:
Proof of address:
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority except for lending where we are licensed by The Office of Fair Trading. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.uk.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
PhoneBank® is a registered trademark of Lloyds Bank plc.