Logging on to your Internet Banking account

Log on to your account

Follow these steps to complete your registration and start managing your accounts online:

  • Step 1 – User ID
    Please have your User ID to hand, you will have received this in the post. Forgotten your User ID?
  • Step 2 – Password
    You will have chosen or been given a password when you first registered. Forgotten your password?
  • Step 3 – Login and create memorable information
    Once you’ve entered your User ID and password you will then be asked to set up memorable information (6-15 characters including both letters and numbers) which you will need to remember each time you log on.

Log onto Internet banking

If you haven’t logged on to Internet Banking in the last 18 months, you may need to re-registerfor Internet banking.

Internet Banking Guide

Need help logging on? Our Internet Banking Guide will show you the process step-by-step.

It’s worth checking your computer is set up to give you the best Internet Banking experience and to keep yourself secure.

Get your PC ready for Internet Banking.

Benefits of Internet Banking

  • A quick and secure way to manage your finances 24/7.
  • The Show Me tool helps us show you how to make online payments, transfer money, set up a standing order and much more.
  • You can view statements, check your balance, manage Direct Debits and standing orders, move money and make payments.
  • Money Manager – a free tool that can track and categorise most of  your spending, and help you save money.
  • View, pay and manage your bills online with Bill Manager.
  • Keep on top of your money with Mobile Banking.
  • We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you've been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet Industry Standards.

Find out moreabout what you can do with Internet Banking.

Help and Support

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Online security

We use the latest security measures to make your Lloyds Bank online banking experience as safe as possible.

Find out moreabout online security

Important legal information

Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.ukVisit the Financial Conduct Authority website.. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service. We subscribe to the Lending Code; copies of the Code can be obtained from www.lendingstandardsboard.org.ukVisit the Lending Standards Board website..

Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.

We don’t charge you for Mobile Banking but your mobile operator may charge you for some services, please check with them. Services may be affected by phone signal and functionality. The Mobile Banking app’s Branch and ATM finder is available to all. Other Mobile Banking services are only available to our UK personal Lloyds Bank customers and registration is required. Terms and conditions apply.

We know security is important to you and we want you to feel safe online.

Emails and texts from us will always greet you personally using your title and surname. You’ll also see the last 4 digits of your account number or your Internet Banking ID in our emails.

Money Manager is provided to help you manage your personal finances and is not intended to provide legal, tax or financial advice. Personal Internet Banking customers only. Terms and conditions apply.