Internet Banking

What is Internet Banking?

With Internet Banking, you can easily transfer money between your accounts, pay bills, print and download your statements and make overseas payments. Internet Banking is available 24 hours a day, 7 days a week.

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How Internet Banking can help you

  • Money Manager: See what you’re spending with Money Manager. It helps you manage your finances by showing you where your money is going.  View demo.
  • Making international payments: Make International payments 24 hours a day, 7 days a week. We will store your details securely, so you can make repeated payments easily. Your payments will be processed during normal banking hours. View demo.
  • View and pay your bills more easily: You can set up a standing order, pay your bills, set up text alerts whenever a bill arrives, as well as keep an online record of all your bills paid to date. View demo.
  • Transfer money and view statements: You can search your statements by date, amount or type of payment. You can also download your statements into a spreadsheet, or financial software package, and print them for your reference. View demo.

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Online security

Managing your money is easy with Internet Banking and we’ll help you every step of the way. We use the latest online security measures to protect your money, your personal information and your privacy, but there are also a number of things you need to do to make sure you're fully protected.

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What you should do

Steps you can take


There are simple solutions you can put in place to keep you and your information safe online. Find out how you can:

  • Use anti-virus software
  • Prevent spam
  • Secure your wireless connection
  • Keep your operating system up to date

Find out more

What we’re doing

Our security measures

We use cutting-edge technologies to make sure you’re safe when you bank online with us. These include:

  • Fraud detection systems
  • Automatic log-off
  • Secure log-on
  • Simple extra checks when you set up a new payment in Internet Banking

Find out more

Contact us

If you would like to speak to your Private Banking and Advice Manager, visit a Private Banking or use our Telephone Banking service:

Our online and mobile guarantee

We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you've been careful, for example, by taking reasonable steps to keep your security information safe. We protect you with safeguards that meet Industry Standards.

Security - Help and Guidance

Read articles and easy to use advice and hints on how to keep yourself safe and secure online.

Phone

Internet Banking queries

If you have a query about using Internet Banking, call us on:

Lines are open 7am - 10pm Monday to Friday and 8am - 6pm on weekends. Calls may be recorded or monitored. Call costs may vary depending on your service provider.