Contact us to report suspected online fraud

We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you’ve been careful, for example, by taking reasonable steps to keep your security information safe.

However:

If you suspect that any of your Lloyds Bank accounts have been accessed online by someone other than yourself, contact us immediately.

0845 3000 116 (or +44 20 7649 9437 from overseas)

If you have a hearing or speech impairment, please call:

TEXTPHONE  0845 300 2280 (or +44 1733 347 515 from overseas)