Contact us to report suspected online fraud

We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you’ve been careful, for example, by taking reasonable steps to keep your security information safe.


If you suspect that any of your Lloyds Bank accounts have been accessed online by someone other than yourself, contact us immediately.

0845 3000 116 (or +44 20 7649 9437 from overseas)

If you have a hearing or speech impairment, please call:

TEXTPHONE  0845 300 2280 (or +44 1733 347 515 from overseas)