Our helpline is open 24/7, but keep in mind calls from abroad are charged according to the telephone service provider’s published tariff.
If you're planning on using your credit cards abroad, you can find out more in using your debit and credit cards abroad.
|Cash withdrawals and purchases||The amount is converted to sterling on the day it is processed by Visa, using the Visa payment scheme exchange rate. There’s also a non-sterling transaction fee of 2.99%.|
|Cash withdrawals||Debit cards: a non-sterling cash fee of 1.5% of the value of the withdrawal. The minimum charge for each transaction is £2 and the maximum charge is £4.50.
Cashpoint® cards: a non-sterling cash fee of 1.5% of the value of the withdrawal, with a minimum charge of £1.50. There's no maximum transaction fee.
Keep in mind other charges apply, so please see the banking charges guide for details.
|Making a purchase or other transaction (not cash withdrawal, foreign currency or Travellers Cheque purchase) in a currency other than sterling whether you are in the UK or abroad||A £1 non-sterling purchase fee is made for each transaction. This does not apply to Platinum debit card or Premier debit card holders.|
Before you go abroad, it's a good idea to make using your Lloyds Bank Visa debit card abroad as hassle-free as possible. You can do this by:
Once you're abroad, you can use your Lloyds Bank Visa debit card in the same way you do at home. Whether you’re paying for a hotel, a meal, or buying petrol from a garage or a supermarket, you’ll have the same security and peace of mind.
If you're withdrawing money from over the counter, you'll need to know your PIN and have a form of ID with you – a valid passport will do.
We offer many ways to help you have a trouble-free trip abroad, so take a look at all we have to offer.
If your card is lost or stolen while you’re abroad, call us on:
Lines are open 24/7
If your card is declined, there are transactions you don't recognise or you need a new PIN, call:
Lines are open 24/7
Keep in mind calls from abroad are charged according to the telephone service provider's published tariff.