Get £200 on us
Switch your bank account to a new Club Lloyds or Premier account using the Current Account Switch Service and get £200.
To qualify, you'll need to switch at least 3 active direct debits. Monthly account fees and eligibility criteria may apply.
Tap into more
Wide open spaces
The spaces in the app let you focus on what's important to you.
Organise your accounts by what matters most to you, access useful tools and guidance, and get a clear view of your finances to help manage your day-to-day banking and long term goals
Your Credit Score
Take control of your finances with the power to check your credit score for free.
We'll help you understand your score, show you ways to improve it and highlight products that may be within reach.
A change to our family of brands
This change welcomes Halifax customers to Bank on Lloyds. We’re really glad you’re here.
For existing Lloyds customers, nothing changes to your accounts or services.
Banking online
It's simple and safe in our app or on our website.
Customer support
Independent service quality survey results
Personal current accounts
Published August 2026
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 17 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Overall service quality
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on the Lloyds Service Quality Information page.
Authorised push payment (APP) scams rankings in 2024
Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. Information about Lloyds’ performance before the introduction of the reimbursement requirement in October 2024 can be found in PSR’s latest APP Scams Performance Report (PDF, 1.19MB) published in February 2026.
