It’s important that we know what consumers think when we’re trying to develop or improve our services. That’s why we appreciate your help with consumer testing.
Please complete the following three steps:
You’ll see a website that shows different savings accounts. Pick just one account that seems best for you and apply for it.
Imagine you want to pay £3,000 in to the savings account. You don’t think you’ll need to withdraw any of this money in the near future.
Go to the survey and provide feedback. Was the website helpful, with all the information you needed, or was it a waste of your time? Was it a useful or frustrating experience?