The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

 

What's happening

UK Consumer Digital Index

Lloyds Bank produces the UK’s largest measure of consumer digital and financial capability, which analyses one million online data records compared with attitudinal insights.

Lloyds Bank Welsh language policy

At Lloyds Bank, we have created a single unified brand that puts our customers first. Our Welsh language policy outlines the bilingual support we provide for our Welsh-speaking customers.

Lloyds Bank accessibility policy

We’re committed to providing a website that is accessible to all of our customers and we adhere sensibly and practically to the Web Content Accessibility Guidelines (WCAG) 2.0. These are produced by the World Wide Web Consortium, the web’s governing body, and provide a set of checkpoints designed to ensure that websites are designed and written properly.

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A free, easy-to-use Internet Banking service that introduces a way of keeping track of your money.

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Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).