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Information for customers on the EU Referendum

You may be wondering what the outcome of the EU Referendum means for you. There are no changes to your banking or insurance arrangements as a result of the outcome. You can continue to use our products and services just as you do now.

Is my money safe?

Customer deposits and investments continue to be protected by the Financial Services Compensation Scheme on the same basis as before. You can continue to use our banking and insurance services just as you do now.

Will Lloyds still be able to provide a full service to me following the UK’s decision to leave the European Union?

Yes. Banking services will continue as normal at this time. You can continue to use our banking and insurance services just as you do now.

Will I still be able to change Sterling into Euros within the UK?

Yes. The method of currency exchange does not change as a result of today’s outcome.

Will I still be able to exchange my money into Euros or Sterling when abroad?

Yes. We don’t anticipate any issues. The method of currency exchange does not change as a result of today’s outcome.

Will I be able to use ATMs in Europe? Can I still pay by my debit or credit card in Europe?

Yes. The use of ATMs and how customers use their cards to pay for goods or services doesn’t change.