Branch and Cashpoint® locator
Update to our Branch opening hours – open 10am to 2pm
Following the Government’s confirmation of new measures to tackle coronavirus (COVID-19), our branches will remain open, but we need to make some changes to our existing services and opening hours.
We aim to keep as many branches open as we can, subject to the availability of colleagues. In some cases, we therefore may have to temporarily close a branch. All branches, effective from the 25th March, will be open from 10am to 2pm Monday to Friday. We have taken the decision not to open branches at weekends. In addition we will not be operating any of our mobile branches until further notice.
We’re committed to providing essential services, so our branches will provide the following:
- Keep cash in our ATMs.
- Continue to offer a counter service for cash and cheques.
- Help our vulnerable customers and those people and businesses in financial difficulty.
We will continue to review the situation as official advice changes and we’ll do our best to keep you updated. Where a branch has closed, you can still use our online services. For more information about our online services or help on signing up, see below.
Go online and save yourself a trip
You can do so much online these days. You can keep track of your money, make payments, view your statements and much more besides. Find out more about the options. It may just save you a trip.
Learn more using our helpful guides to banking online.
And if you’re just getting used to being online, there’s free help for you to build up your skills. Find support near you to help you do more online.
British Sign Language (BSL)
If you'd prefer to use BSL, you can book branch appointments with an interpreter, or you can talk to us online with SignVideo - our BSL video chat service.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).