If you've locked or forgotten your PIN you have two options:
If you know your PIN, you can unlock it at any Lloyds, Halifax or Bank of Scotland ATM machine. Insert your card, enter your correct PIN and select Unlock my PIN from the options on screen.
Give us a call, and we'll send you a new one in the post. You can call us on:
(+44 1733 347338 from abroad)
Lines are open 7am to 8pm Monday to Friday and 9am to 2pm on Saturday, except on UK bank holidays.
To avoid the misuse of your card, PIN or security information, you should:
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone: 0207 626 1500.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.