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Text alerts

If you are registered for Internet Banking, please download our mobile app to check your balance on the move.

If you are not registered for Internet Banking, you can register to receive Text Alerts by calling 0345 072 5555 or +44 173 3347 if you’re calling from abroad.

Lines are open 7am to 8pm Monday to Friday and 9am to 2pm on Saturday, except on UK bank holidays.

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Our free text message alerts service delivers account updates direct to your mobile phone, so you have yet another way of keeping track of your finances. You can:

  • Get account balances and transaction information sent to your mobile.
  • Sign up for daily or weekly alerts.
  • Receive alerts free of charge*.

Features and benefits of text alerts

  • Get daily updates, from Monday to Friday, or weekly account updates on a day that you choose via text message to your mobile phone – sent between 7am and 10am.
  • View your balance and up to six of your latest transactions in each text message.
  • Choose which business accounts you receive text alerts for.
  • Nominate another user to receive your texts.

Text Alert terms and conditionsText Alert terms and conditions - opens in a new window

Get started online

Our registration process is quick, easy and secure.

Register for Internet Banking

If you’ve already registered and would like to sign up for the service, simply click on ‘Manage payment control’ in the right hand menu from your account overview page.

Log on to Internet Banking