Apply for the Bounce Back Loan Scheme
The deadline for applications is 14 April 2021. Please ensure you have submitted your application before this time.
As a confirmed accredited lender of the government-backed Bounce Back Loan Scheme, we're here to support our customers during the coronavirus outbreak.
If you require additional information about the scheme, please visit the British Business Bank website.
Our Loan calculator can help you gain a better understanding of how much you could borrow and how much your monthly and total repayments might be.
Highest monthly repayment (at month 13):
Total amount repayable at 6 years:
- For illustrative purposes only
- Interest rate fixed at 2.5%
- You can borrow between £2,000 and £50,000 (up to a maximum 25% of turnover) over 6 years
- No charges should you choose to repay early
- You will pay no interest or capital repayments for the first 12 months of the loan
- A Business Interruption Payment will be made by the government to us to cover the first 12 months interest payments
- The total amount repayable excludes the Business Interruption Payment
To be eligible for the British Business Bank's BBL scheme:
Some points you should know
We will not charge you any fees in connection this loan (including if you are in breach of your loan agreement) or default interest (although if you miss a payment you will continue to owe interest at the rate of 2.5% per annum on the amount of the loan outstanding).
We will allow you to repay all, or part, of the loan early at any time. We will not charge you any fees for making an early repayment.
We will keep you informed about the state of your loan and provide you with appropriate information, including:
- A statement (at least once a year) setting out details of the payment transactions on the loan during the period since the last statement (or since we paid the loan to you if it is the first statement) and the amounts outstanding;
- If you do not make a payment on time, timely and clear information about the amount of the missed payment, what you need to do to remedy this and by when and the impact this will have on future payments; and
- Information on options available to you for help and assistance, including sources of free independent advice.
We will provide you with information in a way which is clear, fair and not misleading.
If you take out a Bounce Back Loan, we will:
- Monitor your repayment record and take appropriate action where there are signs that you may have repayment difficulties; and
- Make appropriate adjustments to ensure that your circumstances are accommodated if we identify that you are or we have reason to believe that you may be vulnerable.
If you do not make payments on time or breach other terms of the loan, we may:
- Require you to repay the loan (together with any interest you owe) immediately;
- Disclose information about you and your account to licensed credit reference agencies (which may negatively impact your ability to obtain credit in future);
- Bring legal action to recover the loan; and
- Require you to pay any costs and expenses we incur in recovering the loan.
We will always give you reasonable notice about any action we intend to take before we do so. This will include giving you an opportunity to remedy any breach (where it is capable of remedy) within a reasonable period. If a breach is remedied within this period we will not treat it as an event of default.
We will always make every effort to meet the high standards we have set ourselves, but if you ever feel we have fallen short of what you expect, or are dissatisfied in any other way, then please tell us. Please make sure your usual contact at the bank knows about it and tell them how you think it could be resolved. Alternatively, you can call or write to us using the following details:
- Call our advisors on 0345 072 5555. We are available from 7am to 8pm Monday to Friday and 9am to 2pm on Saturday (closed on all UK public and bank holidays). To call us from outside the UK dial +441733 347 338 or from textphone 0345 601 6909
- Raise your complaint with customer services – write to: The Manager, Lloyds Bank, Customer Services, Correspondence Centre, BX1 1LT.
We'll usually respond to you within five working days in writing to tell you what we've done to resolve the problem, or acknowledge your complaint and let you know when you can expect a full response. We'll also let you know the name and contact details of the person or team dealing with your case.
If you wish to make a complaint, you can find out more about our complaints procedure and how to contact us here.
If you are dissatisfied with the way we have handled your complaint or if it has been over 8 weeks since you first raised your complaint with us, you may be able to refer your complaint to the Financial Ombudsman Service ("FOS"). The FOS will only consider your complaint once you've tried to resolve it with us, so please take up your concerns with us first and we'll do all we can to help.
Further information on the FOS, including more detailed guidance on those who are eligible to complain, can be found on their website www.financial-ombudsman.org.uk or by telephoning 0800 023 4567 (if you’re calling from outside the UK call on +44 20 7964 0500) by emailing email@example.com or by writing to:
Financial Ombudsman Service
Harbour Exchange Square
London E14 9SR
Frequently Asked Questions
What is the Bounce Back Loan Scheme?
The Bounce Back Loan scheme will help eligible small and medium-sized businesses that have been affected by the coronavirus situation to borrow between £2,000 and £50,000.
The Government covers the first 12 months of interest (this means you pay 0% for the first year). Further information can be found on the government website.
How do I apply?
We are currently only accepting online applications for the Bounce Back Loan.
How much will I pay for this loan?
For the first year the government will pay the interest on your behalf, and we won’t ask you for any repayments.
After year one, we’ll charge a fixed interest rate of 2.5%, which has been set by the government, and a monthly repayment charge that will be shown in the loan agreement we’ll send you.
When will the money from the loan be in my account?
For successful applications we are aiming to have the funds in customers’ accounts within days of completing the online application.
Will I be liable for the debt?
Yes, whilst the government will be providing 100% guarantee to the Bank, customers are still liable for this debt and should ensure they are able to pay back the loan amount requested.
Will I have to provide a Personal Guarantee or my home as security?
No personal guarantees or security will be required.
Can I repay the Bounce Back Loan early?
You can repay the loan in full at any time without any early repayment fees.
Can I switch my Business Current Account after taking out a Bounce Back Loan?
Yes, you are able to switch your Business Current Account to another provider while retaining your Bounce Back Loan. If you choose to close your Business Current Account with us, we will open a fee-free Loan Servicing Account until your Bounce Back Loan is repaid.
The Bounce Back Loan Scheme is not subject to the usual consumer protections that apply to business lending, and as such will not have the benefit of the protection and remedies that would otherwise be available under the Financial Services and Markets Act 2000 or the Consumer Credit Act 1974.
You should not apply for an amount that you cannot comfortably afford to repay now and in the future to avoid the possibility of legal action.
*Some activities/sectors are excluded, including the state funded education sector, insurance providers (other than insurance brokers), and deposit taking banks. You must also confirm during the application, that if your business was considered in difficulty on 31/12/19, that it is not in breach of de minimis State aid restrictions
The Bounce Back Loan Scheme is managed by the British Business Bank on behalf of, and with the financial backing of, the Secretary of State for Business, Energy & Industrial Strategy. British Business Bank plc is a development bank wholly owned by HM Government. It is not authorised or regulated by the PRA or the FCA. Visit british-business-bank.co.uk.