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The Core Banking Agreement (The Agreement) is the collective name for the documents that form your contractual agreement with us for the products and services covered by The Agreement. It includes your terms and conditions and supporting documents, such as application forms and mandates.
To make your Terms and Conditions easier to use and understand we have rewritten them, reducing duplication and simplifying language wherever possible. To help us achieve this we have restructured them into three separate documents:
These documents apply to all products and services under the Core Banking Agreement
This document is specific to a product or service.
Please see the following for more details:
This contains the general legal and regulatory terms and conditions, for all products and services provided under The Agreement , covering for example:
This contains the general information you will need to know, for all products and services provided under The Agreement, such as:
There are separate product and services terms and conditions for each product and service provided under the Core Banking Agreement.
These Terms and Conditions take precedence over the Relationship Terms & Conditions and General Information on Payments, Charges & Contacts. They cover: