Thank you for visiting our Resources Centre.

Here, you'll find the latest copies of our Programme Administrator Guides, Cardholder Guides, Terms and Conditions and the forms you'll need to manage your card programme.

Simply click on the relevant product to access the resources you're looking for whether you have a Sterling, Euro or US Dollar programme.

As our forms, agreements and guides do change, please save the page link as a favourite to allow you to access the most up-to-date versions each time you need them.

We are currently in the process of updating our Application Forms. Please call us on the relevant number below to obtain a copy of the latest Application Form.

Cardholder Helpline: 0800 096 4496 (from abroad +44 1908 544 059)

Programme Administrator Helpline: 0345 030 6270 (from abroad +44 1908 544 059)

Commercial Cards Internet Servicing (CCIS)

As a Programme Administrator you can manage your card account 24/7, 365 days a year by using CCIS our card management service.

Use it to:

  • register multiple card programmes under a single sign-on
  • board new cardholders online and amend monthly spending and cash limits
  • design personalised cards with your corporate images and logos
  • view your card programme(s)/cardholders, as well as cardholder contact details
  • view and manage authorisation parameters and Merchant Category Code Groups (MCCGs)
  • view and print last 12 statements

Its easy to register if you haven't already signed up - simply follow the steps here CCIS Registration 

You'll find it the convenient way to make day-to-day changes to your card programmes(s) and to have the information you need at you fingertips.

If you are interested in finding out how other Commercial Card solutions might help you manage your business payments and working capital more efficiently please contact your Relationship Manager or Commercial Cards Client Development Manager.