Card readers
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Go paper-free
You can go paper-free and access your documents through Online for Business and Commercial Banking Online.
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You need to be a primary administrator to register.
- To register, log on to Commercial Banking Online.
- Select ‘Administration’ then ‘Bank Account Settings’.
- Next click ‘Paper free preferences’ and follow the onscreen guidance.
- You’ll be asked to confirm your business email address. We’ll use this email to let you know when you have documents to view.
You need to be the business owner to register.
- To register, log on to Online for Business, Go to the Admin tab near the top of your screen.
- Within Document Preferences, select ‘View or change preferences’ and follow the onscreen guidance.
- You’ll be asked to confirm your business email address. We’ll use this email to let you know when you have documents to view.
Find out more about going paper-free via Online for Business
Frequently asked questions
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We’ll contact you via the business email address you provide to let you know when you have documents ready to view.
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Each user will have their own view of the Inbox. If one user reads a document in the Inbox, it will still appear as unread for all other users.
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All users will have a view of the Inbox. But the type of documents each user can see in the Inbox will vary. This helps us to protect the more sensitive details that we may need to share in some of your documents.