Change your business address
If you're a full access user, you can update your business, registered, mailing and personal addresses within Online for Business and the Business banking app.
We’ve improved the international payments experience. Each currency now has a cut-off time. This means you need to send your payment by a specific time for same-day processing. We'll also tell you how many days it should take for the payment to reach the payees bank.
To see the cut-off times and how long the payment should take to arrive with the payee's bank, select the relevant currency from the dropdown list.
|
Code |
Currency |
Cut-off time |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. |
|---|---|---|---|
|
Code AUD |
Currency Australian dollar |
Cut-off time 15:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code BHD |
Currency Bahraini dinar |
Cut-off time 16:40 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code BBD |
Currency Barbados dollar |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code CAD |
Currency Canadian dollar |
Cut-off time 15:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code CZK |
Currency Czech koruna |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code DKK |
Currency Danish krone |
Cut-off time 11:15 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code XCD |
Currency East Caribbean dollar |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code EUR |
Currency Euro |
Cut-off time 15:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code |
Currency |
Cut-off time |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. |
|---|---|---|---|
|
Code GBP |
Currency Great British pounds |
Cut-off time 15:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code HKD |
Currency Hong Kong dollar |
Cut-off time 12:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code HUF |
Currency Hungarian forint |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code INR |
Currency Indian rupee |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code ILS |
Currency Israeli shekel |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code JPY |
Currency Japanese yen |
Cut-off time 15:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code JOD |
Currency Jordanian dinar |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code KES |
Currency Kenyan shilling |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code KWD |
Currency Kuwaiti dinar |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code |
Currency |
Cut-off time |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. |
|---|---|---|---|
|
Code MUR |
Currency Mauritian rupee |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code MXN |
Currency Mexican peso |
Cut-off time 12:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code MAD |
Currency Moroccan dirham |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code NZD |
Currency New Zealand dollar |
Cut-off time 15:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code NOK |
Currency Norwegian krone |
Cut-off time 11:15 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code OMR |
Currency Omani rial |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code PLN |
Currency Polish zloty |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code QAR |
Currency Qatari riyal |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code RON |
Currency Romanian leu |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code SAR |
Currency Saudi Arabian riyal |
Cut-off time 12:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code SGD |
Currency Singapore dollar |
Cut-off time 12:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code ZAR |
Currency South African rand |
Cut-off time 11:25 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code SEK |
Currency Swedish krone |
Cut-off time 11:15 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code CHF |
Currency Swiss franc |
Cut-off time 11:15 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
|
Code |
Currency |
Cut-off time |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. |
|---|---|---|---|
|
Code TZS |
Currency Tanzanian shilling |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code THB |
Currency Thai baht |
Cut-off time 16:40 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 3 |
|
Code TTD |
Currency Trinidad & Tobago dollar |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code TND |
Currency Tunisian dinar |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 2 |
|
Code TRY |
Currency Turkish lira |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code AED |
Currency United Arab Emirates dirham |
Cut-off time 12:45 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 1 |
|
Code USD |
Currency United States of America dollar |
Cut-off time 16:30 |
Lead daysLead days refer to the number of working days it typically takes for an international payment to reach the payee’s bank after it has been processed. 0 |
If you send an international payment after the currency cut-off time, the system processes it on the next working day. This also applies to payments sent at the weekend or on a bank holiday.
Requirements for international payments differ by country and may change over time. This means we might need to ask for extra information for a payee you’ve sent a payment to before.
If you send an international payment before the currency cut-off time, we'll generally debit your account on the same day. If you make your request after the cut-off time, we may debit your account on the next working day.
We have strengthened and simplified our authentication processes. If authentication is necessary, we'll request that you re-enter some key information from the payment request.
You can select who pays the charges on each payment. We’ll show the options that are available for the selected currency from the following list:
The screen explains each option and includes any related costs. This way, you can choose the option that suits your payment needs.
This is temporary while we transition to the new international payment’s screens.
Any new payments created using the updated screens will appear under the International tab. If you initiated an international payment before the transition and it still needs approval, you'll find it listed under the UK tab on the approvals page.
The authorisation history shows payments from the past 6 months. To find details on earlier international payments, check the UK tab. You may need to do this until the 6-month period ends.
We have strengthened and simplified our approval and authentication processes.
Authentication is required from the final approver the first time new or updated payee details are used in a payment.
No, you can't cancel an international payment after you've sent it. This applies to payment requests sent before and after the daily cut-off times.
If you've sent a payment in error, we can try to recall it for you. This is on a best-efforts basis and there's a charge for this service. If the recall is successful, then the amount returned may be for a different amount due to exchange rate differences.