Invoice Finance Manager FAQs

Frequently Asked Questions about Invoice Finance Manager.

    • Provide some details about your business so we can complete a quick online eligibility check
    • If you’re eligible, we’ll ask you to connect your accounting software package to quickly and accurately show you which invoices we can fund and how much it will cost you. You’ll also be able to use our Credit Control and Risk Insights features
    • For Flexible Funding, once you are comfortable with costings, we'll verify your business by connecting to your bank account. In some cases we may need more details such as accounts or customer contracts- your account manager will tell you if this is needed
    • If you are using Credit Control and Risk Insight features only, you will not need to connect your bank account or provide any additional information.

    Your information is stored in line with our strict Privacy Policy. It’s also encrypted to keep it safe and secure.

  • No- we only base our risk assessment on the strength of your business and customers.

    Although we review your personal credit files as part of our checks, it won’t affect your credit score or ability to get personal finance.

  • Yes, you can still use our Credit Control and Risk Insight features even if you aren’t eligible to fund invoices yet.

    Providing you are a limited company, invoice other UK businesses, and have a compatible accounting software package – you can start using Invoice Finance Manager.

  • If you are using our Flexible Funding feature, we’ll contact your debtors as part of our verification process- at that stage we make it clear you’re working with us.

    We understand that the relationship between you and your clients is one of the most important aspects of running your business. During the onboarding process, our dedicated team will make sure that you are aware before we contact any of your customers.

  • You need to connect your accountancy software to access our platform and its features. By connecting, you can:

    • quickly and accurately view which of your invoices we can fund – without having to send us any manual reports
    • see how much it will cost to fund an invoice
    • utilise our Risk Insights and Credit Control tools
    • reduce the admin burden of manually uploading any invoices and providing monthly management accounts when operating your facility.

    We see a ‘read-only’ view, so we can’t edit the data in your accounting software.

  • Unfortunately, you won’t be able to use Invoice Finance Manager without a compatible ASP. View a list of compatible accountancy software packages (PDF, 80KB).

    If you’re an existing customer, register for a free 3 month trial of our accounting software – Business Finance Assistant*.

    More about Business Finance Assistant and how to sign up

  • You could be funded in just a few days, but this depends on how quickly we’re provided with the documents we need. Other factors include bank and customer response times.

    Once you’re signed up as a client, it’s much quicker. Finance requests are often approved and paid on the same day.

    Meeting your finance needs is our top priority and we’ll respond quickly to urgent requests.

  • Yes. Our standard security is a fixed and floating charge debenture and a personal guarantee capped at the value of your credit limit or £100,000.

  • It’s based on your turnover and the average time your customers take to pay their invoices. Your limit will be confirmed to you when you sign up, but it can increase or decrease over time.

  • Our risk assessment analyses the trading relationship between you and your customer(s). It looks at the credit risk of both your company and your customers, as well as wider data about your customer’s industry sector and the economy as a whole.

    We’ll show you the invoices available for funding in order of risk. We won’t show you any that we are unable to fund.

  • Yes. You’ll be asked to contact your customers to ensure they make payment to a new bank account for financed invoices. This account will be reserved solely for your usage and allows us to track and manage your customer receipts.

    As soon as payment is received, we’ll pay the balance to you after deducting the initial advance and our fee. If we receive payment for invoices that haven’t been financed, we’ll pass this to you without charge.

  • When funding an invoice, you’ll be given a new account reserved solely for your usage. You’ll be asked to contact your customer to ensure they have the new payment details. When they pay into this account, we’ll automatically deduct the initial advance and our fees.

    If you want to repay an advanced invoice early, you can do this at any time. You’ll only pay us for the number of days you’ve had the funds for.

  • The fee is based on the amount we advance and is calculated per day.

    We only charge a fee from the day you receive the advance through to the day we receive payment from your customer. There are no hidden fees, it’s simple pay-as-you-go funding.

    Our prices are shown upfront, so you see the daily fee for each invoice before you commit. Once we’ve received payment from your customer, we’ll pay the remaining balance to you after deducting the initial advance and our fee.

  • Yes- adding users to your Invoice Finance Manager account keeps them up to date with your credit control. You can add people in your business, or outside users such as accountants or credit controllers. Users can:

    • Log and keep track of all communication with customers
    • Leave notes
    • Enable notification
    • View reports.

    Only the Administrator can add users and manage their access.

  • As part of our Anti Money Laundering checks we verify your bank account ownership before we release any funds.

    To do this, we use Tink- a regulated provider of Open Banking. Find out more about Tink.

    Open Banking is all managed securely online. With it you can give regulated providers read-only access to your bank account details. This means we can verify your bank details without needing any documents from you.

    Your bank will only let regulated providers connect with your bank account. They'll also let you cancel access at any time. We'll never see or store your logon details. And we'll only be able to use Tink to access your account data for 90 days. Tink provides clear guidance about what data it obtains, how long it's stored for, how you can delete it and much more.

  • We use several third parties to provide our service, Invoice Finance Manager. Within our platform you will see reference to Satago Financial Solutions Limited and other providers who help power our solution. However, unless we otherwise notify you, the service is provided by us and not by any third parties. 

Find out more about Invoice Finance Manager

The fast and flexible way to fund your business and take care of your cash flow.

More about Invoice Finance Manager

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Provide a few details about your business, and we’ll tell you if you’re eligible to use Invoice Finance Manager

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