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Product terms and conditions

For the relevant terms and conditions for your products and services below please click on the appropriate link.

Ways to bank

Online for Business Terms and Conditions (PDF, 183KB)

Commercial Banking Online - Payment Cut-off Times (PDF, 122KB)

Commercial Banking Online – Standard Tariffs and Charges (PDF, 56KB)

Commercial Banking Online (£0m-£25m turnover) – Terms and Conditions (PDF, 256KB)

Telephone Banking – PhoneBank® for Business (PDF, 192KB)

Telephone Banking – Commercial Telephone Banking (PDF, 147KB)

Night safe (PDF, 80KB)

Code authenticator (PDF, 88KB)

Text Alert (PDF, 163KB)

TravelLink (PDF, 221KB)

Important Legal Information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.