Change who can access your accounts

Tell us who can access your accounts and what they can do.

Add, amend or remove people from your mandate.

A mandate shows who is named on your account and what they can do. 

Adding someone to it means you could let them:

  • Make payments on your behalf. 
  • Talk to us about a transaction.
  • Apply for new products for your business.
  • Have access to Online for Business.

What are signing instructions?

They tell us how many people are needed to approve changes to your business accounts.

  • You can give people full or limited access to your business accounts.

                               Full

                              Limited

                               Full

    Make payments

                              Limited

                                       ✓

                                      ✓

                               Full

    Talk to us about your business account

                              Limited

                                       ✓

                                     ✓

                               Full

    Access Online for Business

                              Limited

                                      ✓

                               Full

    Apply for products, such as a loan, overdraft or savings account

                              Limited

                                     ✓

                               Full

    Authorise changes, such as updating your address

                              Limited

                                      ✓

Add or remove someone on your accounts

I'm Registered for Online for Business

 

Just follow these steps to get started.

 

  1.  Log in to Online for Business 
  2. Select Admin 
  3. Choose Manage access to account under User access settings 

 

Watch the video to see how it works.

 

Log On

  

Before you start

To add a new person you'll need their:

  • full name
  • UK mobile number
  • email address

To add or remove a person you'll need either:

  • a mobile phone - so we can send you a one-time code
  • a clear photo or scan of your signature and a code we'll provide

I'm not registered for Online for Business

You can add or remove people by completing our online form.

Get started

To get Online for Business, you can register online.

Make other changes with our mandate variation form

Change signing instructions

Tell us how many signatories are needed to approve banking tasks.

 

 

Get started

Manage access levels

Change existing users'access levels and/or status to manage what they can do online.

Get started

  • If you’re unable to collect the two full power signatures required to authorise your Mandate Variation request you will need to complete a Resolution.

    For Companies, Limited Liability Partnership’s and Club Charity and Society accounts complete the following steps, using the relevant template below:

    1. Download the relevant PDF template below
    2. Copy the PDF contents into a word processing document
    3. Complete the Board Resolution using the guidance provided in the PDF
    4. Collect the required signatures
    5. Post the completed form to:
      Lloyds Bank Business Banking
      BX1 1LT

    For Public Limited Companies and Private Limited Companies:
    Companies Template (PDF)

    For Limited Liability Partnerships and Limited Partnerships:
    Limited Liability Partnership’s template (PDF)

    For Club, Charity and Societies:
    Club, Charity and Societies (PDF)

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.