Change who can access your accounts

Tell us who can access your accounts and what they can do.

Add, amend or remove people from your mandate

A mandate shows who is named on your account and what they can do.
 

Adding someone to it means you could let them:

  • Make payments on your behalf. 
  • Talk to us about a transaction.
  • Apply for new products for your business.
  • Have access to Online for Business.

There are two ways you can make this change

Log on to Online for Business

Already registered? Just log on, go to ‘Admin’ then ‘User Management’ to get started.

Log on to Online for Business

Use our new Make a Change service

Ideal if you don’t use Online for Business. And you can make other changes at the same time.

Use Make a Change

Help with changing account access

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Important Legal Information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.