Avoid costly accidents with public liability cover

Why choose Public Liability Insurance?

Lloyds Bank Digital Business Insurance is arranged and administered by Superscript. Superscript is the trading name of Enro Limited authorised and regulated by the Financial Conduct Authority (FRN 656459). When getting a quote online, you will be taken to their website with a new privacy and cookie policy. Lloyds Bank Insurance Services Limited will receive commission for facilitating this arrangement if you take out Lloyds Bank Digital Business Insurance.

Injury compensation, covered

Get help with compensation and legal costs if a customer, client or member of the public claims your business caused them injury.

Avoid costs if accidents happen

If something gets damaged while you’re carrying out your work, Public Liability Insurance could cover the cost of a claim against your business.

Show clients you mean business

Public Liability Insurance can help you win new clients or secure contracts that require businesses to be properly insured.

Injury compensation, covered

Get help with compensation and legal costs if a customer, client or member of the public claims your business caused them injury.

Avoid costs if accidents happen

If something gets damaged while you’re carrying out your work, Public Liability Insurance could cover the cost of a claim against your business.

Show clients you mean business

Public Liability Insurance can help you win new clients or secure contracts that require businesses to be properly insured.

Protect your business from costly claims with Public Liability Insurance

If your business works with the public, you may face a claim from a customer, client or member of the public about an injury or damage to their property. Public Liability Insurance can cover these types of claims for compensation and associated legal costs - so your business doesn’t have to face the costs alone.

It could be particularly relevant if your business:

  • works directly with customers
  • visits client premises
  • welcomes visitors to your workplace
  • works in public spaces
  • supplies products or services to the public.

Having Public Liability Insurance could also help you meet the requirements of certain clients or contracts before you start work.

Get an insurance quote

How could Public Liability Insurance help your business?

 
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Protect your business from costly claims with Public Liability Insurance

Day-to-day business activities can sometimes lead to unexpected incidents. Your business could face an injury claim for something as simple as a customer slipping at your premises.

Public Liability Insurance can help with this type of claim and may be able to cover compensation and legal costs

 
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Avoid the cost of accidental damage

Even when you take precautions, accidents happen. For example, you might accidentally damage flooring while installing equipment or break something while working in a customer’s home.

If accidental property damage leads to a claim against your business, Public Liability Insurance can help with compensation and legal costs.

 
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Cover your work, wherever you go

If your work regularly takes you away from your usual place of business - like visiting clients, working off-site or carrying out jobs at residential or business addresses - you’ll still be covered.

Public Liability Insurance can also apply when you’re carrying out insured business activities away from your normal place of business.

Where and when you’re covered will be set out in your policy documents.

Help with the cost of injury claims

Day-to-day business activities can sometimes lead to unexpected incidents. Your business could face an injury claim for something as simple as a customer slipping at your premises.

Public Liability Insurance can help with this type of claim and may be able to cover compensation and legal costs.

Avoid the cost of accidental damage

Even when you take precautions, accidents happen. For example, you might accidentally damage flooring while installing equipment or break something while working in a customer’s home.

If accidental property damage leads to a claim against your business, Public Liability Insurance can help with compensation and legal costs.

Cover your work, wherever you go

If your work regularly takes you away from your usual place of business - like visiting clients, working off-site or carrying out jobs at residential or business addresses - you’ll still be covered.

Public Liability Insurance can also apply when you’re carrying out insured business activities away from your normal place of business.

Where and when you’re covered will be set out in your policy documents.

What Public Liability Insurance can cover

Public Liability Insurance could help with:

  • compensation claims if a third party makes a claim for injury, illness, property damage or death
  • legal defence costs and expenses if a covered claim is made against your business
  • certain medical costs following a covered injury to a third party
  • accidental property damage claims as a result of your business activities.

What isn’t covered by Public Liability Insurance

Public Liability Insurance doesn’t cover every business risk. Common exclusions may include:

  • cyber incidents and data breaches
  • communicable diseases, like COVID-19, chicken pox and flu
  • wear and tear or gradual deterioration
  • war and terrorism
  • work involving asbestos
  • certain hazardous activities
  • work at certain locations, such as airports, docks, railways or nuclear facilities.

Keep in mind:
Cover is subject to the terms, conditions, limits and exclusions of your policy. Check your policy documents for full details of what is and isn’t covered.

What Public Liability Insurance can cover

Public Liability Insurance could help with:

  • compensation claims if a third party makes a claim for injury, illness, property damage or death
  • legal defence costs and expenses if a covered claim is made against your business
  • certain medical costs following a covered injury to a third party
  • accidental property damage claims as a result of your business activities.

What isn’t covered by Public Liability Insurance

Public Liability Insurance doesn’t cover every business risk. Common exclusions may include:

  • cyber incidents and data breaches
  • communicable diseases, like COVID-19, chicken pox and flu
  • wear and tear or gradual deterioration
  • war and terrorism
  • work involving asbestos
  • certain hazardous activities
  • work at certain locations, such as airports, docks, railways or nuclear facilities.

Keep in mind:
Cover is subject to the terms, conditions, limits and exclusions of your policy. Check your policy documents for full details of what is and isn’t covered.

A word from one of our experts

No matter how careful you are, accidents can happen. Public Liability Insurance can help protect your business if you're held legally responsible for injury to a third party or damage to someone else's property following an insured event.

Martyn Hall Underwriter at Superscript

Frequently asked questions

  • Public Liability Insurance isn’t generally required by law in the UK. However, clients, contractors, landlords or industry bodies may ask you to have a certain level of cover before you work with them.

    Even when it isn’t required, you may want to consider Public Liability Insurance if your business interacts with customers, clients or members of the public, or if you work at other people’s premises.

  • Public Liability Insurance may be worth considering if your business comes into contact with customers, clients, suppliers or members of the public.

    For example, it could be relevant if you’re a tradesperson working at customers’ properties, a retailer welcoming customers into a shop, or a business attending events or visiting client premises.

    Sole traders, self-employed professionals and businesses with employees can all take out Public Liability Insurance.

  • Public Liability Insurance can help with legal costs and compensation if a customer, client or member of the public claims they’ve been injured or their property has been damaged because of your business activities.

    For example, it may help if a customer is injured at your premises or you accidentally damage someone’s property while carrying out work.

    Cover can include compensation payments and legal defence costs for covered claims. Terms, conditions, limits and exclusions apply.

  • Public Liability Insurance is designed for certain claims from customers, clients and other third parties, but not for claims from your employees.

    If an employee claims they’ve been injured or become ill because of their work, Employers’ Liability Insurance may help with legal costs and compensation if your business is found liable.

    Employers’ Liability Insurance is legally required for most UK businesses that employ staff, although some exceptions apply.

  • The amount of Public Liability cover you may need depends on your business activities, the risks you face and any requirements set by clients or contracts.

    You may want to consider how often you interact with members of the public, where you work and the potential impact if your business causes injury or property damage. Some clients may also require a minimum level of cover before you can work with them.

    Public Liability Insurance is commonly available at different limits, so check the options available when getting a quote.

    Get a quote for Public Liability Insurance

  • The cost of Public Liability Insurance depends on your business and the cover you choose.

    Factors can include the type of work you do, your turnover, where you work, the number of people in your business, your claims history and the level of cover you select.

    Getting a quote based on your business details will show you the price and cover options available to you.

  • Public Liability Insurance isn’t generally a legal requirement for self-employed people, but you may want to consider it if your work brings you into contact with customers, clients or members of the public.

    For example, it could help if someone claims they were injured or their property was damaged because of your business activities. Clients or contracts may also require you to have Public Liability Insurance before you start work.

  • If you don’t have Public Liability Insurance and someone makes a claim against your business, you may have to meet the legal and compensation costs yourself.

    Public Liability Insurance isn’t generally required by law, but having cover in place can help with the financial impact of covered claims.

  • Public Liability Insurance doesn’t cover every business risk. Depending on how your business operates, you may also want to consider:

    • Employers’ Liability Insurance – for certain claims from employees who become injured or ill because of their work.
    • Tools Insurance – for insured tools that are lost, stolen or damaged.
    • Business Equipment Insurance – for equipment you rely on to run your business.
    • Commercial Legal Protection – for certain legal costs and disputes not covered by Public Liability Insurance.

Understanding Sole Trader Public Liability Insurance

If you're a sole trader, find out how Public Liability Insurance can help protect your business if a customer, client or member of the public is injured or their property is damaged because of your work.

Read the guide

Protect your business

 

Explore Employers’ Liability Insurance

Get cover for work-related injury or illness claims made by your employees.

See employers’ liability cover

Professional Indemnity Insurance

Get cover if a client claims your work, advice or service caused them financial loss.

Cover for your expertise

Employers’ Liability Insurance

Get cover for work-related injury or illness claims made by your employees.

See employers’ liability cover

Professional Indemnity Insurance

Get cover if a client claims your work, advice or service caused them financial loss.

Cover for your expertise