Partner and spouse fraud

This guide looks at how your business can keep its account and money safe.

Keep your business account safe

When you're in a relationship, or have a business partner, you may share a bank account.  But if things change, how do you protect your money?

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Keep banking details private

Keep banking details private

Your business can have one or more bank cards. Each one will have its own card number and PIN.

Card holders need to keep their card details safe to stop others from using it. 

You may also need multiple log on details for Internet Banking to cover each person who needs to bank online. These details need to be kept private as they allow access to a firm’s online banking account.

When somebody leaves your firm, make sure you get in touch to let us know. 

Memorise banking details 

Staff who have a bank card, or log on details, should learn their PIN, password and other vital details without writing them down. This helps to stop others from using them.

  • Pick a strong password and PIN

    To create a password or PIN, choose words and numbers that have no direct connection to yourself or the business. This helps to stop someone close to you or a fraudster from easily guessing.

    If anyone you work or live with knows your banking details, change them right away.

    Try to get some proof that the seller is genuine and the item exists before you pay.

  • Put cash in the bank

    If your firm deals with cash, make sure most of it is kept in the bank and not at work.

    Check your cheques

    If you use a cheque book, make sure it's kept in a safe place at work.

    Keep a note of each cheque that’s used and look at the account to make sure it was cashed properly. This helps to know how much has been spent and how many cheques are left.

  • That’s correct – Staff who have a bank card, or log on details, should learn their PIN, password and other vital details without writing them down. This helps to stop others from using them.

     

    That’s incorrect – It’s better to memorise banking details than to write them down to avoid others using them.

     

    That’s incorrect – If anyone you work or live with knows your banking details, change them right away.

     

    That’s correct  - You should keep your banking details to yourself. If possible, it’s best to memorise these than to write them down.

     

    We’d never ask you to share your Internet Banking password. Only fraudsters do this.

     

    That’s correct, we’d never ask you to share your Internet Banking password under any circumstances.

     

Lloyds Bank will never ask you to:

  • Share account details like user ID, password and memorable information.
  • Tell us the security number for Telephone Banking.
  • Tell us the PIN code or expiry date of your business bank card.
  • Move money to another account

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Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.