FAQs for Clubs, Charities and Societies
Find answers to the most common queries relating to the set up and servicing of your Club, Charity or Society account.
Applying for a product
A Club, Society, Association and Not for Profit Limited Company – can apply for a Treasurers’ Account online or by calling our business management team.
All other not for profit organisations (including Church and Charity Organisations) can only apply by calling our business management team.
Apply by phone
Call us to talk to our business management team. We are available from 9am to 5pm Monday to Friday.
Please have this information available when you contact us to ensure your application is completed promptly:
Full names, dates of birth, nationality and 3-year personal address history including the month and year moved into the property.
Permission to run a credit search for each party on the application.
Details of the nature of your organisation and the anticipated turnover within the first year.
Your organisation’s address.
If your organisation, company or partnership is registered with Companies House or Charities Commission, you’ll need your registered number and registered address.
How long does it take to open a new Clubs, Charities and Societies account?
It usually takes 2-4 weeks to open a new account.
How do I get a debit card?
You can apply over the phone on 0345 072 5555 or by completing a Business Debit Card application form. Applications are subject to further eligibility checks. Having problems viewing the form? Read our troubleshooting guide.
How do I get a cheque book?
You can order a cheque book through Internet Banking. Alternatively you can call us on 0345 072 5555 or go into your local branch.
How can I switch my Club, Charity or Society account?
Find out how to use the Current Account Switch Service to move your account.
Managing your accounts
If you no longer need the account it can be closed by submitting an account closure form. The request must be signed in accordance with your mandate. Closure usually takes place within 2 weeks of receipt of a fully completed form, but may take up to 4 weeks.
You can self-service the order online either via the `Having problems logging on/having trouble logging in` option on the log in screen, by completing the required mini application and select `Order a replacement card and Card Reader` The card reader will be sent to the business address within 10 working days.
1All lending is subject to status.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.
Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk