Find answers to the most common queries relating to the set up and servicing of your Club, Charity or Society account.
A Club, Society, Association and Not for Profit Limited Company – can apply for a Treasurers’ Account online or by calling our business management team.
All other not for profit organisations (including Church and Charity Organisations) can only apply by calling our business management team.
0800 056 0056
Call us to talk to our business management team. We are available from 9am to 5pm Monday to Friday.
Please have this information available when you contact us to ensure your application is completed promptly:
It usually takes 2-4 weeks to open a new account.
You can apply over the phone on 0345 072 5555 or by completing a Business Debit Card application form. Applications are subject to further eligibility checks. Having problems viewing the form? Read our troubleshooting guide.
You can order a cheque book through Internet Banking. Alternatively you can call us on 0345 072 5555 or go into your local branch.
Find out how to use the Current Account Switch Service to move your account.
If you no longer need the account it can be closed by submitting an account closure form. The request must be signed in accordance with your mandate. Closure usually takes place within 2 weeks of receipt of a fully completed form, but may take up to 4 weeks.
You can self-service the order online either via the `Having problems logging on/having trouble logging in` option on the log in screen, by completing the required mini application and select `Order a replacement card and Card Reader` The card reader will be sent to the business address within 10 working days.