Think you’ve been a victim of fraud?

If you think you’ve been a victim of fraud contact us immediately. We can guide you on what to do next.

Call us nowif you think you've been a victim of fraud.

Suspicious emails and texts

Learn about the most common email and text scams and what you can do to avoid them.

More about scamsFind out about the most common email and text scams.

Suspicious calls

Learn about the most common phone scams and what you can do to avoid them.

More about phone scams Find out about how to avoid suspicious calls.

Your staff and fraud

Learn more about how your staff can protect your business from fraud.

Protecting your businessLearn about how your staff can protect your business from fraud.

Top tips

Do

  • double check if a supplier asks you to change their details. You can do this by calling them on the number you have saved.
  • confirm with the sender if you get an email from your business owner or a supplier asking you to make an urgent payment.
  • be careful when you open any emails that you weren’t expecting (even if you think you know the sender). Don’t click on any links or attachments unless you’re sure they're safe.

Don’t:

  • download something or give remote access (control of your device) if someone unexpected asks.
  • share your internet banking details, card reader codes, your password or your PIN.
  • move your money to a “safe/holding/secure account” for “security purposes”. We would never ask you to do this and neither would the police.

Ransomware

What is it and how can you protect your business? Watch our video to find out.

Play

Impersonation fraud

What is impersonation fraud, how can it affect your business and what can you do to prevent it? Watch Get Safe Online’s video – Fraud Stars.

Play

Device takeover

Device takeover is a growing problem for UK businesses. Here’s how to avoid the threat and how to respond.

Play

Fraud Guidance

Our Fraud Guidance brochure can tell you about:

  • Different types of fraud
  • How to spot potential fraud
  • What you can do to protect your business from fraud.
Download our brochure (PDF)759KB, opens in a new tab

Fraud prevention Webcast

Hear from fraud prevention experts and guest speakers from the industry on:

  • Common fraud scams
  • Real case studies
  • Practical advice and guidance
Register to view on demand

Take Five

Take Five is a national campaign that gives advice to people to help protect them from fraud.

More about Fraud ProtectionLearn about the Take Five fraud protection national campaign.

Important Legal Information

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

The products and services outlined on this site may be offered by legal entities from across Lloyds Banking Group, including Lloyds Bank plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc and Lloyds Bank Corporate Markets plc are separate legal entities within the Lloyds Banking Group.

Lloyds Bank is a trading name of Lloyds Bank plc, Bank of Scotland plc and Lloyds Bank Corporate Markets plc. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no.2065. Bank of Scotland plc. Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Lloyds Bank Corporate Markets plc. Registered office 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 10399850. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278, 169628 and 763256 respectively.

We adhere to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.