Contact Us

Get in touch with us if you think you’ve fallen for a scam or your account has been used without your approval.

To help keep your Internet Business Banking account safe, please tell us if someone

  • Knows the password
  • Has used the account without your approval.
  • Has taken money from the account.
  • Has made you move their money into the account.

Please call us anytime on:

Debit card team

Call us on 0345 600 4862

Business credit or charge card

Call us on 0345 602 2042

Online for Business

0345 600 9656

If you have a hearing or speech impairment, you can contact us 24/7 using the Next Generation Text (BGT) Service. If you’re Deaf and a BSL user, you can use the Sign Video service.

If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person, please see lost, stolen and misuse reporting.

Lloyds Bank will never ask you to:

  • Share account details like user ID, password and memorable information.
  • Tell us the security number for Telephone Banking.
  • Tell us the PIN code or expiry date of your business bank card.
  • Move money to another account

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