Contact Us

Get in touch with us if you think you’ve fallen for a scam or your account has been used without your approval.

Watch out for scams!

Watch out for scams!

Our team are here to help if you notice anything unusual on your account or think you’ve been scammed.

To help keep your Internet Business Banking account safe, please tell us if someone

  • Knows the password
  • Has used the account without your approval.
  • Has taken money from the account.
  • Has made you move their money into the account.

Please call us anytime on:

Debit card team

Call us on 0345 600 4862

Business credit or charge card

Call us on 0345 602 2042

Online for Business

0345 600 9656

If you have a hearing or speech impairment, you can contact us 24/7 using the Next Generation Text (BGT) Service. If you’re Deaf and a BSL user, you can use the Sign Video service.

If your card, PIN or security information has been lost, stolen, misused or disclosed to a third person, please see lost, stolen and misuse reporting.

Lloyds Bank will never ask you to: 

  • Share account details like user ID, password and memorable information.
  • Tell us the security number for Telephone Banking.
  • Tell us the PIN code or expiry date of your business bank card.
  • Move money to another account

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Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Telephone: 020 7626 1500

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all business customers will be covered.

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.