Your Form has been submitted

Before you leave, we want you to be clear on our next steps.

What happens next?

Complaints can take between 1-8 weeks to be resolved.

We will be in touch as soon as we can, most likely by phone on the number you provided.

When we contact you we will need to ask some security questions. Once answered, we will discuss your complaint with you.

Thank you.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.