For more information about balance and money transfers, see our videos below.
If you're registered for Internet Banking, you can view your transfer offers and make transfers online.
It couldn't be easier:
1. select the 'Balance and Money transfer' button next to your credit card account
2. follow the on-screen instructions, choose your offer to make the transfer.
Alternatively, you could call us on 0345 450 4467.
Lines are open Monday to Friday 8am-10pm, Saturdays and Bank Holidays 9am-5pm.
You can apply to change your credit limit online:
1. select the 'more actions' button on your credit card account
2. select the 'manage credit limit' button.
Alternatively, you could call us on 0345 606 2172.
Lines are open 7am - 11pm, seven days a week.
For Balance Transfers:
For Money Transfers:
You'll collect Avios on your balance transfers. Once completed, your Avios will appear on your credit card statement. Please refer to your reward terms and conditions for further information.
You will not be awarded Avios for money transferred into your current account.
If there is anything else you need to know about Avios, take a look at their frequently asked questions.
Section 75 of The Consumer Credit Act 1974 gives credit card customers legal rights if they’ve paid for goods or services using their credit card. It applies when the total price of the goods or services is more than £100 and up to a maximum of £30,000 and all or part of the purchase price was made using a credit card.
If you’ve bought something using your credit card, the credit card issuer and the seller may be equally liable for compensating you if things go wrong. For example if there's a breach of contract or misrepresentation by the seller against you, you may be able to successfully claim a refund through us.