Paying your credit card from another bank

You can do this online

  • Transfer money at any time from your bank or building society account.
  • The payment should reach your credit card within 2 hours.
  • You can make extra payments even if you have a direct debit set up.

Keep in mind

If you make an extra payment, we may still collect your direct debit in full.

Steps to take

We'll guide you through it.

  • This service is currently only available for Barclays, First Direct Bank, HSBC Bank - Personal, Halifax, Lloyds, Monzo, Natwest Bank, Nationwide Building Society, Revolut, Royal Bank of Scotland and Santander. If your bank or building society isn't listed you’ll need to choose an alternative way to pay.

    1. Log in and select Pay & transfer. You'll find this at the bottom of your app screen.
    2. Select pay from another bank or building society. Then enter the amount you want to pay off of your credit card followed by Continue.
    3. Select your bank or building society. You'll be briefly handed over to the other bank's website or app. When prompted, approve the payment.
    4. All done. Your payment has been made. Allow up to 2 hours to reach your credit card account.

    We only share payment information. No other personal details are shared between banks. For full details and terms read our payment initiation services agreement (PDF, 89.5KB).

  • You can also make a one-off payment, or a re-occurring standing order, from your current account in the same way you pay a bill or person. Using your chosen bank's app or online banking, you’ll need these details to set up a new payee and complete a payment:

    Account number: 0000 0000

    Sort code: 77-29-00

    Remember to include your most recent 16-digit credit card number as the payment reference, just so we know which account to apply your payment to. You’ll find this on your credit card itself, or on your most recent credit card statement.

  • If you have a UK debit card, you'll be able to pay your credit card using our app or online banking service.

    Make a debit card payment guide

  • Paying using our mobile banking app is currently only available with these banks and building societies:

    • Barclays
    • First Direct Bank
    • Halifax
    • HSBC Bank - Personal
    • Lloyds
    • Monzo
    • Natwest Bank
    • Nationwide Building Society
    • Revolut
    • Royal Bank of Scotland
    • Santander
    • Starling Bank
    • TSB Bank

    If your bank or building society isn't listed, choose a different method of payment.

Getting started online

 

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Mobile banking app

Join our 10 million app users.

  • Simple and secure login.
  • Set up handy notifications.
  • Message us online.

Continue to app

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Let’s look at the details

  • You can make payments to your credit card account at any time, but you need to pay at least the minimum amount shown on your statement each month by the payment due date to avoid being charged a late payment fee.

    If you can't pay the whole statement balance, it's a good idea to pay as much as you can. This can help to keep any interest costs down.

    If you only make the minimum payment each month, it'll take longer and cost you more to pay off your balance.

    If you pay late or miss a payment, you may have to pay a late payment fee. You could also lose any promotional offers you have, and it could damage your credit score.

    Set up a regular direct debit payment and we’ll automatically claim your selected payment amount when it’s due. 

    If a direct debit isn’t taken for 37 months, it will become inactive. Your bank or building society will remove the details from their systems. If this happens, you’ll need to set up a new one.

    You can make payments in several ways. You can use a bank account, a debit card, or a cheque. You can also pay with cash at a branch. You can choose to do this instead of a direct debit or in addition to it.

    If you choose to make one-off payments, just make sure that the method you use will get your payment to us on time. 

    • Payments should reach your Bank of Scotland credit card account within 2 hours. This will then update your available credit. 
    • Please allow at least 1 working day for your list of recent transactions to update.

  • You can change your payment due date to better suit your needs. For example, if you usually receive your salary later than your due date falls.

    The fastest way to do this is through the mobile banking app or online banking on a laptop or desktop computer.

    In the app, from your credit card account summary, select the three dot menu. Then scroll to 'Change payment due date' to begin.

    To use online banking, log in or register to get started. From your credit card account summary, select 'More actions', then 'Paying your credit card'. Here, select 'Request payment due date change'.

    Just be aware, your change may apply to a future payment, rather than the next one, depending on when you make your request.

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