Cover for loss, theft, damage and breakdown (including faults) for Packaged Bank Accounts customers.
The level of coverage you receive is based on which Packaged Bank Account you hold with us. Cover differs whether you're a Select, Silver, Gold, Platinum or Premier account holder. Here's what's covered for each account:
|
Packaged Bank Account |
Select |
Silver |
Gold |
Platinum |
Premier |
|---|---|---|---|---|---|
Packaged Bank AccountIs this account available to new customers? |
SelectNo |
SilverNo |
GoldNo |
Platinum✔ |
PremierNo |
Packaged Bank AccountNumber of phones covered (per sole account) |
Select1 |
Silver1 |
Gold1 |
Platinum1 |
Premier2
|
Packaged Bank AccountNumber of phones covered (per joint account) |
Select2 |
Silver2 |
Gold2 |
Platinum2 |
Premier3 |
Packaged Bank AccountLoss |
Select✔ |
Silver✔ |
Gold✔ |
Platinum✔ |
Premier✔ |
Packaged Bank AccountTheft |
Select✔ |
Silver✔ |
Gold✔ |
Platinum✔ |
Premier✔ |
Packaged Bank AccountDamage (repair or replace phone up to £2,000 including VAT) |
Select✔ |
Silver✔ |
Gold✔ |
Platinum✔ |
Premier✔ |
Packaged Bank AccountLiquid/water damage (repair or replace phone up to £2,000 including VAT) |
Select✔ |
Silver✔ |
Gold✔ |
Platinum✔ |
Premier✔ |
Packaged Bank AccountUnauthorised network charges (per successful lost/theft claim) for contract (up to £1,500 including VAT) for up to 24 hours after discovery of the loss or theft |
Select✔ |
Silver✔ |
Gold✔ |
Platinum✔ |
Premier✔ |
Packaged Bank AccountUnauthorised network charges (per successful claim) for prepay for up to 24 hours after discovery of the loss or theft |
SelectUp to £450 |
SilverUp to £450 |
GoldUp to £450 |
PlatinumUp to £450 |
PremierUp to £450 |
Packaged Bank AccountAccessory cover (per successful claim) (up to £250) |
Select✔ |
Silver✔ |
Gold✔ |
Platinum✔ |
Premier✔ |
Packaged Bank AccountExcess per claim |
Select£100 |
Silver£100 |
Gold£100 |
Platinum£100 |
Premier£100 |
Feel free to call us if you have any questions about your account.
Select Mobile Phone Insurance (PDF, 610 kB) pdf opens in new window
Silver Mobile Phone Insurance (PDF, 341 kB)pdf opens in new window
Gold Mobile Phone Insurance (PDF, 5,934 kB)pdf opens in new window
Platinum Mobile Phone Insurance (PDF, 358 kB)pdf opens in new window
Premier Mobile Phone Insurance (PDF, 7,237 kB)pdf opens in new window
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.
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