Packaged Bank Account Travel Insurance
Have peace of mind when you're on holiday with travel insurance that covers you.
Eligibility for each account
-
If you have a Silver Account the account comes with European Travel Insurance for you and your family (if eligible) including Winter Sports. This insurance policy is administered by AWP Assitance UK Ltd (trading as Allianz Assitance) and underwritten by AWP P&C SA.
Am I eligible for cover?
- All cover under the policy stops on the account holders 65th birthday - as long as the account holder is under 65, their spouse, civil partner or partner will be covered until they reach 65 years of age.
- Children must be 18 or under, or 24 or under if they're in full time education and must travel with the account holder, their spouse, partner, civil partner or a responsible adult.
- Subject to continued eligibility, you and your family are covered for travel within Europe as long as your Silver account is open.
- Keep in mind the cover is provided only if you will be living in the United Kingdom for at least six months during each 12 month period where all trips must start and end.
Medical conditions that you or your family have (or have had), which are not all on the ‘No Screen Conditions’ list in your policy document are not covered by this policy. To see if these can be covered you must call the insurer declaring all medical conditions, including those on the list and an extra cost may apply. Before you book a trip you also need to let the insurer know of any new conditions or changes to existing ones. Please refer to the Silver welcome pack (PDF, 1.7MB) for full details of any exclusions.
Once your account has been opened should you wish to notify the insurer of any medical conditions please call the number below.
- Silver Account: 0345 603 1839
Lines are open 24/7.
Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an advisor for more information.
-
If you have a Gold, Platinum or Premier Account, the account comes with Worldwide Travel Insurance for you and your family (if eligible) including Winter Sports. This insurance policy is administered by AWP Assistance UK Ltd (trading as Allianz Assistance) and underwritten by AWP P&C SA.
Am I eligible for cover?
- All cover under the policy stops on the account holders 80th birthday - as long as the account holder is under 80, their spouse, civil partner or partner will be covered until they reach 80 years of age.
- Children must be 18 or under, or 24 or under if they're in full time education and must travel with the account holder, their spouse, partner, civil partner or a responsible adult.
- Subject to continued eligibility, you and your family are covered for worldwide travel as long as your Lloyds Bank Gold, Platinum or Premier account is open.
- Keep in mind there is only cover for losses suffered whilst you are a UK, Channel Islands or Isle of Man resident and are registered with a Doctor in the UK where all trips must start and end.
Medical conditions that you or your family have (or have had), which are not all on the ‘No Screen Conditions’ list in your policy document are not covered by this policy. To see if these can be covered you must call the insurer declaring all medical conditions, including those on the list and an extra cost may apply. Before you book a trip you also need to let the insurer know of any new conditions or changes to existing ones. Please refer to the relevant policy document for full details of any exclusions.
Once your account has been opened should you wish to notify the insurer of any medical conditions please call the appropriate number below.
- Gold Account: 0345 850 5056
- Platinum Account: 0345 850 5300
- Premier Account: 0345 604 0440
Lines are open 24/7.
Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an advisor for more information.
What does my insurance come with?
-
- Silver Account Welcome Pack opens in a new window (pdf, 2.7 MB)
- Gold Account Welcome Pack opens in a new window (pdf, 728.5 KB)
- Platinum Account Welcome Pack opens in a new window (pdf, 2.5 MB)
- Premier Account Welcome Pack opens in a new window (pdf, 871.9 KB)
-
You can find out more information about your travel insurance, or make a claim using the appropriate membership numbers below.
- Silver Account: 0345 603 1839
- Gold Account: 0345 850 5056
- Platinum Account: 0345 850 5300
- Premier Account: 0345 604 0440
Lines are open 24/7. Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an advisor for more information.
24-hour assistance helpline (outside the UK): +44 (0)208 239 4010.
Financial Services Compensation Scheme
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.