Supporting the needs of all our customers
If you have a current account with us, this table shows the key ways of supporting you when you need us.
How we can help you if you are experiencing money worries
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Dealing with the unexpected |
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Additional help and support |
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How we can help you deal with a major life event
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Contacting us |
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Serious illness support |
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Bereavement |
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Other life events |
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Helping you manage your money
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Managing your money |
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Helping you develop your financial skills |
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Support you may find useful if you have a disability or a physical or mental health condition
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Accessing cash |
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Using your account |
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Accessing information |
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Allowing someone else to help you use your account |
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Ways to interact with us |
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Find out more about our service quality information and service quality results.