Keeping your money safe
It’s your money, so you’ll want to do everything you can to keep it safe.
3 tips for keeping your money and accounts secure
When it comes to taking care of your accounts and your money, the most important thing is to keep them safe from fraud. Watch the video for our 3 top tips.
More ways to stay money safe
- If your phone can do this, set up fingerprint or facial recognition on your phone and banking apps. This helps us make sure any payments are being made by you and not a fraudster.
- Look out for the lock in the website browser address bar. It means the website you’re on is secure.
- Stay up to date with your account activity by switching on mobile app notifications. If you notice any payments you do not think you’ve made, please get in touch with us and we'll help.
Your Smart Start guides
Your questions about online safety
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Protecting your personal information online matters to us. This is why we want you to understand how we’ll use your information and what rights you have.
Data Privacy Notice (DPN)A DPN details the ways we collect, use and share your data.
Read about how we use your data (PDF, 62KB).
Cookie PolicyCookies are small files that are sent to your computer, mobile phone or tablet when you visit a website. They stay on your device and are sent back to the website they came from when you visit it again. Cookies collect data, such as your choices and other details.
Cookies are needed to run our website to keep it secure. They help us know who you are so that you can sign in and manage your accounts. They also help us keep your details safe and private.
More about our Cookie Policy
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