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Help with everyday banking

Using your card

Get help with transaction declines, PIN issues, lost or stolen cards and much more.

Card & PIN help

Internet Banking

Log on to Internet Banking, register a new account or reset your details.

Getting online

Payments and transfers

Learn about sending payments, limits, timings and more.

Payments & transfers

Personal details

Manage personal details like your name, address, or phone number.

Profile & settings

Product support

Need help with one of our offerings? We’re here to support you.

Product help

Statements help

Support with statements, disputes and unrecognised transactions.

Statements & transactions

Support when you need us

Message us online

Get answers to your everyday banking questions.

Simply log on to our app or Internet Banking to talk to us today.

How to message us

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Service status

Learn about any planned work we’ve got coming up and what it might mean for you.

Our planned outages

Legal information

Read up on our legal information and get access to our account terms and conditions.

Our legal information

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