Deaf or hearing loss
Support to help make banking easier if you are Deaf or have hearing loss.
Support if you are Deaf
Support if you have hearing loss
Support available in our branches
We know that not all disabilities and long term health conditions are visible. That's why we use the Hidden Disabilities Sunflower Lanyard scheme in all of our branches. If you're wearing one we'll know that you might need a little more help.
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, 7 days a week.