We’re committed to providing a website that is accessible to all of our customers and we adhere sensibly and practically to the Web Content Accessibility Guidelines (WCAG) 2.0from the W3C website . These are produced by the World Wide Web Consortium, the web’s governing body, and provide a set of checkpoints designed to ensure that websites are designed and written properly.
The Lloyds Bank website has been certified by Digital Accessibility Centre as AA standard for accessibility, determined through rigorous testing by people with disabilities, automated tools and expert technical auditing to make sure that our site is usable to everyone. However, in many cases across the site we have aimed for AAA standard compliance.
To make sure our website is accessible as possible:
If you have problems using a computer because of a disability or impairment then we recommend that you visit AbilityNet’s website which provides lots of advice on how to make your computer easier to use. AbilityNet are experts in the field of computing and disability and they provide a free service to individuals with disabilities to assess their computing needs (call AbilityNet free on 0800 269 545Call telephone number 0800 269 545 for more information).
We welcome feedback on the accessibility of our site and any suggestions for improvement, so please use our feedback form for any comments you’d like to raise regarding accessibility.
If you have any problems using the Lloyds Bank website, please contact us and we’ll do what we can to help.
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Authorisation can be checked on the Financial Services Register at www.fca.org.ukVisit the Financial Conduct Authority website. Lloyds Bank plc is a member of the Financial Services Compensation Scheme and the Financial Ombudsman Service.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065.
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