How we can help

Our Cancer Support Team offers customers guidance to help to alleviate the money worries that can be associated with a cancer diagnosis, from the potential impact on income, to everyday costs like transport to and from healthcare appointments.

Our team can provide:

  • help to assess and manage changes to your finances, at every stage from diagnosis to after treatment.
  • practical guidance on personal banking, savings, loans, mortgages and credit cards.

In some cases we can help lessen the financial impact of cancer. For example, we may be able to help with mortgage payment holidays and current account charges. Your individual circumstances will need to be taken into account as this isn't always possible.

We’re here to help. Call us free on 0800 015 0016
(Monday to Friday, 9am to 5pm)

Tracy’s story

Here’s how we helped reduce the financial impact of cancer for Tracy, one of our Lloyds Bank customers.

Read a transcript of the film (PDF)

Meet the team

What happens when you call us? Hear from our team about how they help customers every day.

Read a transcript of the film (PDF)

Cancer support guide

View guide (PDF)

Getting in touch

Call the Cancer Support Team on

0800 015 0016Call telephone number 0800 015 0016

It's free to call and we're here Monday to Friday, 9am to 5pm.