Getting started online

Mobile Banking app

  • Join our 8 million app users.
  • Set up handy notifications.
  • Chat to our Virtual Assistant.
More about our app
A QR code to download our Mobile Banking app.

Mobile Banking app

Join our 8 million app users.

  • Simple and secure logon.
  • Set up handy notifications.
  • Chat to our Virtual Assistant.

Download app

More about our app

Register

Start banking online with us for the first time.
 

Register now

How to register

Reset

Reset your logon details or find your User ID.
 

Reset your details

How to reset

Internet Banking basics

Get the most out of being online.

Internet Banking basics

Get the most out of being online.

New payee

Send up to £25,000 a day online, subject to conditions.

Pay someone new

Go paper-free

Change how we send you statements and correspondence.

Manage your paper options

View card details

Use our app to view your credit or debit card details.

View card details

Account names

Change your account's name to something meaningful to you.

Rename your account

Our favourites

 

Everyday Offers

Get up to 15% cashback on your debit or credit card spending.

Get cashback
 

Where does your money go?

See your spending patterns with our quick and easy online tool. 

Your Spending Insights

Freeze. Unfreeze

Freeze and unfreeze your debit and credit card instantly on our app.

Card freezes

See your upcoming bills

Add in your payday and check how much money you've got left until it comes around.

Check upcoming payments

Open Banking

See all your accounts in one place even if they're held with another bank or building society.

Set up Open Banking

Banking near you

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The power to do it all

From brilliant everyday banking to the bigger stuff, you can do it all in our app.
 

Our new app

Staying safe online

We use up-to-date security systems to help you keep your money safe when you bank online.

How we protect you

Free digital skills training

Get the most out of being online with a free one to one session from the Digital Helpline.

Explore lessons