Go paper-free
Amend paper-free preferences for your statements and correspondence.
View your card details
You can do this in our app
- Use our app to view your credit or debit card details.
- Buy things online or over the phone even if you don't have your card to hand.
- It's safe and secure. You can only view your card when you've securely logged on.
For new accounts you can start using this feature as soon as the application process is complete.
Getting started in our app
View your card details explained
-
If you have reported your debit card as lost or stolen you can view your card details in the app the following day.
If you have mobile notifications switched on, you will get an alert when your card details are ready to view. You can open this notification to view your new card details in the app.
-
When you can view your credit card details in the app depends on when you reported your card as lost or stolen:
- Reported before 5pm Monday to Friday – your card details will be available the next day
- Reported after 5pm Monday to Thursday - your card details will be available within two days
- Reported after 5pm on Friday, or on Saturday or Sunday - your card details will be available the following Tuesday.
-
If you have ordered a replacement debit card, your card details can be seen in the app the following day.
-
If you have ordered a replacement credit card, you can continue to use your existing card details in the app.
-
If your debit card is due for renewal, your new card details will be available in the app up to 30 days before the expiry date.
-
If your credit card is due for renewal, your new card details will be available in the app up to 60 days before the expiry date.
You may also like
